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- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from top retailers.
- Other info: Embrace a diverse culture and enjoy unlimited career progression opportunities.
- Why this job: Make a real impact in hospitality while advancing your career with extensive training.
- Qualifications: Experience in housekeeping and strong leadership skills are essential.
The predicted salary is between 29120 - 29120 £ per year.
Housekeeping Supervisor Moxy Edinburgh Airport, 1 Fairview Road, Edinburgh, EH28 8AP
Rate: £14 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor in Midlothian employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in Midlothian
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching WGC and their values. Show us that you understand their commitment to guest satisfaction and how you can contribute to that as a Head Housekeeper.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about scenarios where you've improved team performance or guest satisfaction, and be ready to share those stories with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in Midlothian
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to improve productivity and guest satisfaction!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Be sure to mention your commitment to team management and training.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you implement a new cleaning process that improved efficiency? Share those successes to demonstrate your impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Make sure you’re familiar with the housekeeping standards and practices. Brush up on your knowledge of COSHH and manual handling regulations, as well as any specific cleaning techniques relevant to the role. This will show that you’re serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Head Housekeeper/Domestic Supervisor, you'll be managing a team. Prepare examples of how you've successfully led a team in the past, tackled challenges, and improved productivity. Highlighting your experience in training and mentoring will also demonstrate your capability to develop others.
✨Understand Guest Satisfaction
Familiarise yourself with how guest satisfaction is measured in the hospitality industry. Be ready to discuss strategies you’ve implemented in previous roles to enhance guest experiences. This could include anything from improving room cleanliness to responding to guest feedback effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the company culture, opportunities for career progression, or how they measure success in the housekeeping department. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.