At a Glance
- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace with strong support for personal development.
- Why this job: Make a real impact in hospitality while advancing your career with us.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
The predicted salary is between 29120 - 29120 £ per year.
Rate: £14 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we will look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Locations
Housekeeping Supervisor in Midlothian, Newbridge, Scotland employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and career development. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to diversity and inclusion, WGC empowers its staff to thrive and progress within the company while enjoying a range of benefits including life insurance, discounted travel, and a full workplace pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Midlothian, Newbridge, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for housekeeping supervisors. Think about how your past experiences align with the role and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show your passion for guest satisfaction! During interviews, highlight how you've improved guest experiences in previous roles. This will resonate well with WGC's focus on delivering top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us.
We think you need these skills to ace Housekeeping Supervisor in Midlothian, Newbridge, Scotland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housekeeping Supervisor role. Highlight your relevant experience in housekeeping and any leadership skills you have. We want to see how you can bring your unique flair to our team!
Showcase Your Skills:Don’t just list your previous jobs; explain how your skills will help improve productivity and guest satisfaction. We love seeing candidates who can connect their past experiences to the responsibilities of the role.
Be Yourself:We value individuality, so let your personality shine through in your application. Share your passion for hospitality and how you can contribute to our diverse and inclusive culture. Authenticity goes a long way with us!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available or how the company measures guest satisfaction. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through. Be honest about your strengths and areas for improvement. This authenticity can help you connect with the interviewer and demonstrate that you’d fit well into their culture.
