At a Glance
- Tasks: Lead a dynamic housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from top retailers.
- Other info: Embrace a diverse culture that values equity and inclusion.
- Why this job: Kickstart your career with extensive training and real opportunities for progression.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
- Life Insurance
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Analyse guest data to plan resources and materials required to meet operational requirements.
Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
Recruit, train, manage and monitor team performance daily/weekly.
Deliver and exceed financial targets.
Manage expenditure and payroll to ensure budgets are achieved.
Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor in London employer: WGC Ltd
At WGC, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and career growth. With flexible hours, a generous training budget of up to £10,000 per year, and a commitment to diversity and inclusion, our team members enjoy unparalleled opportunities for professional development while contributing to delivering outstanding guest experiences at Delta Hotels Bexleyheath.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Delta Hotels or similar places. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. WGC is all about career progression and support, so think of examples from your past that show how you embody these traits. We want to see your passion for growth!
✨Tip Number 3
Showcase your leadership skills during the interview. As a Housekeeping Supervisor, you'll be managing a team, so share stories about how you've successfully led teams in the past. We love to hear about your experiences!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the WGC family and taking advantage of all the amazing training and development opportunities we offer.
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to manage a team and meet financial targets!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your experience aligns with our values at WGC. Be sure to mention your commitment to delivering exceptional guest experiences.
Showcase Your Team Management Skills:Since this role involves recruiting and training staff, make sure to include examples of how you've successfully managed a team in the past. We want to see your leadership style and how you motivate others to achieve their best!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Head Housekeeper/Domestic Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in housekeeping and team management. Think about times when you exceeded financial targets or improved team performance. Sharing these stories will demonstrate your capability and how you can contribute to the company’s success.
✨Ask Smart Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the training opportunities available, how the team collaborates with other departments, or what the biggest challenges are for the housekeeping team. This shows that you’re not just looking for a job, but are genuinely interested in the company and its culture.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. WGC values diversity and inclusion, so being authentic will help you connect with your interviewers. Share your passion for delivering excellent guest experiences and how you can bring that enthusiasm to the team.
