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- Tasks: Support the housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading outsourced hotel services company.
- Benefits: Flexible hours, life insurance, health support, and discounts from top retailers.
- Other info: Diverse and inclusive workplace with fantastic progression opportunities.
- Why this job: Gain valuable experience and training with a £10,000 annual budget for your career growth.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service.
The predicted salary is between 30000 - 40000 £ per year.
Fixed hours contract available - Flexible hours to suit you.
Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Assistant Head Housekeeper - Hotel in Livingston employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper - Hotel in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching WGC and its values. Show us that you understand what makes our company tick and how you can contribute to delivering top-notch guest experiences.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about scenarios where you've led a team or solved a problem, and be ready to share those stories with us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the WGC family!
We think you need these skills to ace Assistant Head Housekeeper - Hotel in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Head Housekeeper role. Highlight any previous housekeeping experience and leadership roles you've had, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how you can contribute to our mission of delivering top-notch guest experiences. Keep it friendly and professional!
Showcase Your Team Spirit: Since you'll be supporting a team, it's important to demonstrate your ability to work well with others. Share examples of how you've collaborated in past roles or how you've helped improve team performance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Head Housekeeper inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or related roles. Think of specific examples where you've successfully managed a team or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the training opportunities available or how the company supports career progression. It shows that you're not just interested in the job but also in growing with the company, which is something WGC values highly.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. WGC is looking for someone who fits into their culture, so being authentic can help you connect with the interviewer. Share your passion for delivering excellent guest experiences and how you can contribute to the team's success.