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- Tasks: Lead a dynamic housekeeping team to enhance guest satisfaction and operational efficiency.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Why this job: Make a real impact in hospitality while advancing your career with extensive training opportunities.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
- Other info: Diverse and inclusive workplace with a commitment to personal development.
The predicted salary is between 32000 - 32000 £ per year.
Adagio Apart Hotel Liverpool, 1 Fairclough St, Liverpool, Merseyside, L1 1FS
Rate: £32,000.00 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Employee Assistance Programme
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Head Housekeeper in Liverpool employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out WGC's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Head Housekeeper role and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent WGC well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the hiring manager's mind as they make their decision.
We think you need these skills to ace Head Housekeeper in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head Housekeeper role. Highlight your relevant experience in housekeeping and any leadership skills you have, as this will show us you're a great fit for the team.
Showcase Your Achievements: Don’t just list your duties from previous jobs; instead, focus on what you achieved. Did you improve guest satisfaction scores or streamline cleaning processes? We love to see how you've made a difference!
Be Yourself: We value individuality, so let your personality shine through in your application. Share your passion for hospitality and how you can contribute to our culture of diversity and inclusion.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. This way, your details go straight to the hiring manager, and you could hear back from us within 72 hours!
How to prepare for a job interview at WGC Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of Head Housekeeper inside out. Familiarise yourself with the responsibilities listed in the job description, like managing team performance and improving guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous housekeeping roles that demonstrate your ability to lead a team, manage budgets, and solve challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your experience aligns with their needs.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you can contribute to creating exceptional guest experiences. Authenticity can set you apart from other candidates.
