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- Tasks: Lead the housekeeping team to ensure top-notch guest experiences and efficient operations.
- Company: Join WGC, the UK's leading hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget.
- Why this job: Make a real impact in hospitality while advancing your career with extensive training opportunities.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service.
- Other info: Diverse and inclusive workplace committed to your personal and professional development.
The predicted salary is between 28000 - 36000 £ per year.
Rate: £32,000 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper in Leeds employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching WGC and their values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to improving guest satisfaction.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about scenarios where you’ve improved efficiency or handled challenges, and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at WGC.
We think you need these skills to ace Head Housekeeper in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping experience and leadership roles you've had, as we want to see how you can support our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can improve guest satisfaction. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your duties; share your successes! If you've improved efficiency or guest satisfaction in past roles, let us know. We love to see how you've made a difference in your previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WGC Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of Head Housekeeper inside out. Familiarise yourself with the key responsibilities like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous housekeeping roles that demonstrate your ability to handle challenges, improve guest satisfaction, and manage a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
WGC values diversity and individuality, so don’t be afraid to let your personality shine through. Be honest about your experiences and what you can bring to the team. Authenticity can set you apart from other candidates and help you connect with the interviewers.
