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- Tasks: Support the housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Kickstart your career with exceptional development opportunities and a supportive environment.
- Qualifications: Previous housekeeping experience and a passion for service excellence.
The predicted salary is between 28300 - 30000 £ per year.
Assistant Head Housekeeper Ibis Budget Leeds Centre, 2 THE Gateway North, Crown Point Road, Leeds, LS9 8BZ
Rate: £13.62 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Your role will include:
- Check rooms per company standard
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Assistant Head Housekeeper in Leeds employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out WGC's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in housekeeping can help you excel as an Assistant Head Housekeeper.
✨Tip Number 3
Show off your teamwork skills! Since you'll be managing a team, share examples of how you've successfully worked with others in the past. Highlight your ability to motivate and support your colleagues.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about training opportunities and career progression. This shows you're keen on growing with the company and taking advantage of that £10,000 training budget!
We think you need these skills to ace Assistant Head Housekeeper in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Head Housekeeper role. Highlight your relevant experience in housekeeping and any leadership skills you have, as we want to see how you can support our team!
Show Your Passion: Let your enthusiasm shine through! We love candidates who are genuinely excited about providing excellent guest experiences. Share examples of how you've gone above and beyond in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Head Housekeeper. Familiarise yourself with the key responsibilities like managing team performance and improving guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience. Think of specific examples where you've improved productivity or solved challenges in a team setting. This not only highlights your skills but also demonstrates your ability to contribute positively to the team.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the training opportunities available or how success is measured in the role. This shows that you're proactive and serious about your career development within the company.
✨Be Yourself
WGC values diversity and individuality, so don’t be afraid to let your personality shine through. Be honest about your strengths and areas for improvement. This authenticity can help you connect with the interviewers and demonstrate that you’d fit well into their culture.