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- Tasks: Lead the housekeeping team to ensure top-notch guest experiences and efficient operations.
- Company: Join WGC, the UK's leading hotel services company with a focus on career growth.
- Benefits: Enjoy a competitive salary, flexible hours, and a £10,000 training budget for your development.
- Why this job: Make a real impact in hospitality while advancing your career in a supportive environment.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
- Other info: Diverse and inclusive culture with strong support for personal and professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Courtyard by Marriott Inverness Airport
Address: Fresson Circle, Dalcross, Inverness, IV2 7BL
Rate: £35000
Hours: Guaranteed Hours Each Week
Company Overview
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discount Store with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Responsibilities
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
Qualifications
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Head Housekeeper in Inverness employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WGC and Courtyard by Marriott. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housekeeping.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've improved productivity or guest satisfaction in your previous roles. Numbers and results speak volumes!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the hiring manager. Plus, with Instant Apply, you could be chatting about your future role within 72 hours!
We think you need these skills to ace Head Housekeeper in Inverness
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Head Housekeeper role shine through. We want to see that you’re genuinely excited about the opportunity to lead a team and improve guest satisfaction.
Tailor Your Experience: Make sure to highlight any relevant experience you have in housekeeping or team management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to get your details to the hiring manager, and you’ll hear back from us within 72 hours. Don’t miss out on this opportunity!
How to prepare for a job interview at WGC Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of Head Housekeeper inside out. Familiarise yourself with the responsibilities listed in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your previous housekeeping roles that demonstrate your ability to handle challenges, improve guest satisfaction, and manage a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through during the interview. Share your passion for housekeeping and how you can contribute to the team. Authenticity can set you apart from other candidates!
