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- Tasks: Lead and support the housekeeping team to ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, free doctor access, and discounts from 50 retailers.
- Why this job: This role offers exceptional career progression with training and mentoring opportunities.
- Qualifications: Previous housekeeping experience is essential; a passion for service is a plus.
- Other info: We celebrate diversity and inclusion, welcoming individuals from all backgrounds.
The predicted salary is between 24000 - 33600 £ per year.
Ibis Styles Barnsley, Whinby Rd, Dodworth, Barnsley, S75 3TX
Rate: £11.62 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well-organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.
Housekeeping Supervisor employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the day-to-day tasks, such as managing team performance and improving guest satisfaction, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of WGC or similar companies. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight your leadership skills and experience in training and managing teams. Be ready to share specific examples of how you've successfully led a team in a housekeeping environment, as this is crucial for the role.
✨Tip Number 4
Research the latest trends in housekeeping and guest satisfaction. Being knowledgeable about industry standards and innovations can set you apart from other candidates and show your commitment to excellence.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Supervisor position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous housekeeping experience, management skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to improve productivity and guest satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your ability to lead a team, manage resources, and enhance guest experiences. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at WGC Ltd.
✨Know the Company
Before your interview, take some time to research WGC and its values. Understanding their commitment to guest satisfaction and employee development will help you align your answers with what they are looking for.
✨Showcase Your Experience
Be prepared to discuss your previous housekeeping experience in detail. Highlight specific examples where you improved efficiency or guest satisfaction, as this will demonstrate your capability to excel in the role.
✨Emphasise Teamwork
As a Housekeeping Supervisor, you'll need to manage a team effectively. Share examples of how you've successfully led a team in the past, focusing on communication and collaboration to achieve common goals.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role to show your genuine interest.
