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- Tasks: Lead and support the housekeeping team to ensure top-notch guest experiences.
- Company: WGC is the UK's leading hotel services company, serving over 24 million customers annually.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget for career growth.
- Why this job: Join a diverse team focused on personal development and making a real impact in hospitality.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service are essential.
- Other info: We celebrate individuality and are committed to diversity, equity, and inclusion in our workplace.
The predicted salary is between 27700 - 38800 £ per year.
Location: Ibis Budget Sheffield Arena, 298 Attercliffe Common, Sheffield, South Yorkshire, S9 2AG
Rate: £13.37 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationships with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practices
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well-organised (COSHH/Manual Handling)
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment, and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the day-to-day tasks, such as managing team performance and improving guest satisfaction, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your leadership skills and experience in a housekeeping environment. Be ready to share examples of how you've successfully managed teams or improved processes in previous roles, as this will show that you're a great fit for the supervisory position.
✨Tip Number 3
Research WGC and their commitment to employee development. Knowing about their training budget and career progression opportunities can help you align your goals with theirs, making you a more attractive candidate.
✨Tip Number 4
Prepare questions that reflect your interest in the company culture and values, especially around diversity and inclusion. This shows that you are not only interested in the role but also in contributing positively to the workplace environment.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise any achievements that demonstrate your ability to improve productivity and guest satisfaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of WGC's values, such as their commitment to diversity and career progression, and explain how you align with them.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Housekeeping Supervisor, such as team management, communication, and problem-solving. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the housekeeping industry.
How to prepare for a job interview at WGC Ltd.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivate and manage your team effectively. Share specific examples of how you've improved team performance or resolved conflicts.
✨Understand the Company Culture
WGC values diversity, equity, and inclusion. Research their culture and be ready to discuss how you can contribute to this environment. Highlight any experiences you have that align with these values, showing that you can fit in well with their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about challenges you've faced in housekeeping and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Commitment to Training and Development
WGC offers a substantial training budget and values career progression. Discuss your eagerness to learn and grow within the company. Mention any relevant training or courses you've completed and express your interest in further development opportunities.