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For Companies At a Glance
- Tasks: Lead a dynamic housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company with a focus on diversity.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from top retailers.
- Why this job: Make a real impact in hospitality while developing your career with unlimited growth potential.
- Qualifications: Previous housekeeping experience and strong leadership skills are a plus.
- Other info: Be part of a supportive culture that values individuality and offers exceptional training.
Overview
Moxy Edinburgh Fountainbridge, 2 Freer Gait, Edinburgh, EH3 9FR
Rate: £13.75 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Responsibilities:
- In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
- Work to improve productivity and efficiency of room cleaning.
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Identify ways to improve Guest Satisfaction.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
- Solve routine challenges that occur on the job.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
About Us and Inclusion:
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Application Details:
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Housekeeping Supervisor employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love to see who you are beyond just your experience. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to tailor your application to the Housekeeping Supervisor role. Highlight relevant experiences and skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to get your details directly. Plus, with Instant Apply, you’ll hear back from us within 72 hours. We can’t wait to meet you!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, like improving productivity and managing team performance. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully trained or managed a team, solved challenges, or improved guest satisfaction. This will show them you can handle the responsibilities of the role.
✨Emphasise Communication
Strong communication is key in this role, especially when working with different teams and suppliers. Be ready to discuss how you've maintained clear communication in previous jobs and how you plan to do the same here. Highlight any specific strategies you've used to ensure everyone is on the same page.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a difficult team member or dealing with a guest complaint. Think through some scenarios beforehand and prepare your responses. This will help you feel more at ease during the interview and show that you're proactive in problem-solving.