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For Companies At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join the UK's leading outsourced hotel services company with a focus on guest satisfaction.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a generous training budget.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Aloft London Excel, UK
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Role: Supervisor. You will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
Rate: £15.25 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
Responsibilities
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
Benefits
- Life Insurance
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
- Annual training allowance of up to £10,000, usable on WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more
Commitment to Diversity
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
Application
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
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Housekeeping Supervisor employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Make sure to research Aloft London Excel and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to housekeeping and team management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
When you get the chance, highlight your previous experience in housekeeping and how it aligns with the responsibilities of a Supervisor. Use specific examples to demonstrate your skills in improving productivity and guest satisfaction.
✨Tip Number 4
Don't forget to apply through our website! With Instant Apply, your details go straight to the hiring manager, which means you could be chatting about your future role in no time. Plus, it shows you're proactive!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Show us what makes you unique and how you can contribute to our diverse team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housekeeping. Mention specific skills or achievements that align with the responsibilities listed in the job description.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: For a smooth application process, we encourage you to apply directly through our website. This way, your details go straight to the hiring manager, and you’ll hear back from us within 72 hours!
How to prepare for a job interview at WGC Ltd.
✨Know Your Stuff
Familiarise yourself with the housekeeping department's daily operations. Understand the key responsibilities of a Housekeeping Supervisor, like managing team performance and improving guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or solved challenges. Highlight how you managed resources, trained staff, or improved efficiency. This will demonstrate your capability to support the Head Housekeeper and manage the team effectively.
✨Emphasise Communication
Since maintaining strong relationships with various teams is crucial, be ready to discuss how you communicate with different stakeholders. Share specific instances where clear communication led to successful outcomes, showcasing your ability to foster collaboration.
✨Be Ready for Situational Questions
Expect questions about how you'd handle specific scenarios, like dealing with a dissatisfied guest or managing tight budgets. Think through potential challenges you might face in the role and prepare thoughtful responses that reflect your problem-solving skills and commitment to guest satisfaction.
