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- Tasks: Lead a team to ensure top-notch housekeeping and guest satisfaction.
- Company: Join WGC, the UK's leading hotel services company serving 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget for career growth.
- Why this job: This role offers exceptional development opportunities and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is preferred; we value your attitude over formal qualifications.
- Other info: We are a Disability Confident Employer, committed to diversity and inclusion.
The predicted salary is between 25000 - 35000 £ per year.
Carlton Hotel Blackpool, 282 North Promenade, Blackpool, FY1 2EZ
Rate: £12.21 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits also include:
– Life Insurance
– DiscountStore with discounts from ASDA, O2 and more
– Discounted hotels and flights
– Low-cost health insurance
– Full workplace pension scheme
– 28 days holiday
Your role will include:
– Work to improve productivity and efficiency of room cleaning
– Analyse guest data to plan resources and materials required to meet operational requirements
– Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
– Identify ways to improve Guest Satisfaction
– Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
– Recruit, train, manage and monitor team performance daily/weekly
– Deliver and exceed financial targets
– Manage expenditure and payroll to ensure budgets are achieved
– Participate in training to improve skills and performance
– Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Housekeeping Supervisor employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the nuances of managing a team, improving productivity, and maintaining guest satisfaction will help you stand out during discussions.
✨Tip Number 2
Highlight your experience in a housekeeping environment, especially any leadership roles. Be ready to share examples of how you've successfully managed teams or improved processes in previous positions.
✨Tip Number 3
Research WGC and their commitment to employee development. Being knowledgeable about their training budget and career progression opportunities can show your enthusiasm for growth within the company.
✨Tip Number 4
Prepare to discuss how you would handle challenges in the role, such as maintaining high standards under pressure. Demonstrating problem-solving skills and a proactive approach will impress the hiring manager.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Supervisor position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or supervisory roles. Use specific examples to demonstrate how you have improved productivity, managed teams, or enhanced guest satisfaction in past positions.
Showcase Your Skills: Mention key skills that are important for the role, such as communication, team management, problem-solving, and adherence to health and safety policies. Provide examples of how you have successfully applied these skills in your previous jobs.
Express Your Commitment to Development: WGC values career progression and training. In your application, express your enthusiasm for personal development and how you plan to utilise the training budget offered by the company to enhance your skills and contribute to the team.
How to prepare for a job interview at WGC Ltd.
✨Showcase Your Housekeeping Experience
Make sure to highlight your previous experience in housekeeping roles. Discuss specific tasks you've managed, such as training staff or improving cleaning efficiency, to demonstrate your capability for the Supervisor position.
✨Emphasise Team Management Skills
As a Supervisor, you'll be responsible for managing a team. Be prepared to share examples of how you've successfully led a team in the past, including any challenges you faced and how you overcame them.
✨Understand Guest Satisfaction Metrics
Familiarise yourself with how guest satisfaction is measured in the hospitality industry. Be ready to discuss strategies you've used to enhance guest experiences and how you can apply those in this role.
✨Prepare Questions About Career Development
WGC values career progression, so come prepared with questions about training opportunities and career paths within the company. This shows your interest in long-term growth and commitment to the role.
