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- Tasks: Lead and support the housekeeping team to ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget for career growth.
- Why this job: This role offers exceptional development opportunities and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is preferred; we value your attitude over formal qualifications.
- Other info: We are a Disability Confident Employer and welcome diverse applicants.
The predicted salary is between 28500 - 42000 £ per year.
Overview
The Abbey Hotel Bath, Abbey Hotel Bath, N Parade, Bath, BA1 1LF
Rate: £13.40 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Responsibilities
- In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. This role will involve cleaning guest bedrooms on certain shifts and also supporting the Housekeeping Manager and Assistant Housekeeping Manager in inspecting the rooms when needed.
- Your role will include: Work to improve productivity and efficiency of room cleaning; Analyse guest data to plan resources and materials required to meet operational requirements; Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice; Identify ways to improve Guest Satisfaction; Adhere to Health and Safety Policy, keep all work areas neat and well organised; Recruit, train, manage and monitor team performance daily/weekly; Deliver and exceed financial targets; Manage expenditure and payroll to ensure budgets are achieved; Participate in training to improve skills and performance; Solve routine challenges that occur on the job.
Qualifications
- Previous experience of working in a housekeeping environment; ability to deliver a consistent level of service in a challenging environment.
Benefits
- Life Insurance
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
- Annual training allowance up to £10,000 for apprenticeships and accredited training courses
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Housekeeping Supervisor employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the day-to-day tasks, such as managing team performance and improving guest satisfaction, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or supervisory roles. Be ready to discuss how you've successfully managed teams or improved processes in past positions, as this will show your capability to excel in the role.
✨Tip Number 3
Research WGC and their commitment to employee development. Being able to speak about their training budget and career progression opportunities will show your enthusiasm for growth within the company.
✨Tip Number 4
Prepare questions that reflect your interest in the company's culture and values, especially around diversity and inclusion. This will not only demonstrate your alignment with their ethos but also your genuine interest in being part of their team.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or supervisory roles. Emphasise any achievements that demonstrate your ability to improve productivity and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of the job description, such as team management and improving guest experiences, to show you understand the position.
Highlight Soft Skills: In your application, focus on soft skills like communication, problem-solving, and teamwork. These are crucial for a Housekeeping Supervisor, especially when managing a team and liaising with other departments.
Showcase Your Commitment to Development: Mention your eagerness to take advantage of the training budget offered by WGC. Discuss how you plan to use this opportunity for personal and professional growth within the company.
How to prepare for a job interview at WGC Ltd.
✨Showcase Your Housekeeping Experience
Make sure to highlight your previous experience in housekeeping roles. Discuss specific tasks you've managed, such as training staff or improving cleaning efficiency, to demonstrate your capability for the Supervisor position.
✨Emphasise Team Management Skills
As a Supervisor, you'll be responsible for managing a team. Be prepared to share examples of how you've successfully led a team in the past, including any challenges you faced and how you overcame them.
✨Understand Guest Satisfaction Metrics
Familiarise yourself with how guest satisfaction is measured in the hospitality industry. Be ready to discuss strategies you've used to enhance guest experiences and how you plan to implement similar strategies in this role.
✨Prepare Questions About Career Progression
Since WGC values career development, prepare thoughtful questions about the training budget and opportunities for advancement within the company. This shows your interest in long-term growth and commitment to the role.
