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- Tasks: Lead a team to ensure top-notch housekeeping and guest satisfaction.
- Company: WGC is the UK's leading hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget for career growth.
- Why this job: Join a supportive culture focused on career progression and personal development.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service are essential.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
AC by Marriott Inverness, Glebe Street, Inverness, Scotland, IV1 1VR
Rate: £14.00 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll work with you to build a career plan that includes training, mentoring, and extensive experience outside your current skill set, providing some of the best opportunities to progress within the company.
WGC will provide an annual training allowance of up to £10,000, which can be used on approved apprenticeships and accredited courses, including English, Maths, IT, and more.
Benefits also include:
- Life Insurance
- Discount Store with discounts from ASDA, O2, and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Improving productivity and efficiency of room cleaning
- Analyzing guest data to plan resources and materials
- Maintaining strong relationships with the GM, hotel team, housekeeping team, and suppliers
- Identifying ways to improve guest satisfaction
- Adhering to Health and Safety policies, maintaining neat and organized work areas (COSHH/Manual Handling)
- Recruiting, training, managing, and monitoring team performance
- Exceeding financial targets
- Managing expenditure and payroll within budgets
- Participating in training to enhance skills and performance
- Solving routine challenges on the job
If you have previous experience in housekeeping, can deliver consistent service in challenging environments, and seek career development and progression, apply now.
We are committed to diversity, equity, and inclusion, fostering a culture where everyone is valued and respected. We welcome applicants from all backgrounds and prioritize behaviors over qualifications or experience. We are proud to be a Disability Confident Employer. Please inform us if you need support or reasonable adjustments during the application or interview process.
To apply, Upload your CV. Your details will be shared with the hiring manager, who will contact you to arrange an interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with the UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Housekeeping Supervisor employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the nuances of managing a team, improving productivity, and maintaining guest satisfaction will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees of WGC or similar companies. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any experience you have in training and mentoring staff. Since the role involves recruiting and managing team performance, showcasing your leadership skills will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss how you would handle challenges in the housekeeping department. Think of specific examples from your past experience that demonstrate your problem-solving abilities and commitment to guest satisfaction.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise any achievements that demonstrate your ability to improve productivity and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific skills that align with the job description, such as team management and adherence to health and safety policies.
Highlight Career Progression Goals: In your application, express your interest in career development and how you plan to utilise the training budget offered by WGC. This shows your commitment to growth within the company.
Showcase Soft Skills: Include examples of your soft skills, such as communication and problem-solving abilities. These are crucial for maintaining strong relationships with team members and managing challenges on the job.
How to prepare for a job interview at WGC Ltd.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated and managed teams in the past. Use specific examples to illustrate your ability to improve productivity and efficiency.
✨Understand the Company Culture
WGC values diversity, equity, and inclusion. Familiarise yourself with their culture and values before the interview. This will help you align your answers with what they are looking for and demonstrate that you are a good fit for their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in challenging situations. Think of scenarios where you've had to solve routine challenges on the job, and be ready to explain your thought process and the outcomes.
✨Highlight Your Commitment to Training and Development
WGC offers extensive training and career progression opportunities. Discuss your eagerness to learn and grow within the company. Mention any relevant training or courses you've completed and how they have prepared you for this role.
