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- Tasks: Lead and support the housekeeping team to ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget for career growth.
- Why this job: This role offers exceptional development opportunities and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is preferred; we value attitude over qualifications.
- Other info: We are a Disability Confident Employer, committed to diversity and inclusion.
The predicted salary is between 28000 - 42000 £ per year.
a&o Brighton Palace Pier, 41-42 Old Steine, Brighton And Hove, Brighton, BN1 1NH
Rate: £14.50 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits also include:
– Life Insurance
– DiscountStore with discounts from ASDA, O2 and more
– Discounted hotels and flights
– Low-cost health insurance
– Full workplace pension scheme
– 28 days holiday
Your role will include:
– Work to improve productivity and efficiency of room cleaning
– Analyse guest data to plan resources and materials required to meet operational requirements
– Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
– Identify ways to improve Guest Satisfaction
– Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
– Recruit, train, manage and monitor team performance daily/weekly
– Deliver and exceed financial targets
– Manage expenditure and payroll to ensure budgets are achieved
– Participate in training to improve skills and performance
– Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Google Maps Platform rejected your request. Invalid request. Unexpected parameter \’o Brighton Palace Pier, 41-42 Old Steine, Brighton And Hove, Brighton, BN1 1NH \’.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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Housekeeping Supervisor employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Supervisor. Understanding the day-to-day tasks, such as managing team performance and improving guest satisfaction, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or supervisory roles. Be ready to discuss how you've successfully managed teams or improved processes in past positions, as this will show your capability for the role.
✨Tip Number 3
Research WGC and their commitment to employee development. Being able to speak about their training budget and career progression opportunities will show your enthusiasm for growing within the company.
✨Tip Number 4
Prepare examples of how you've handled challenges in a housekeeping environment. This could include resolving guest complaints or improving cleaning efficiency, which will demonstrate your problem-solving skills and ability to maintain high standards.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Supervisor position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or supervisory roles. Provide specific examples of how you have improved productivity, managed teams, or enhanced guest satisfaction in past positions.
Showcase Your Skills: Mention key skills that are important for the role, such as leadership, communication, problem-solving, and adherence to health and safety policies. Use concrete examples to demonstrate how you have applied these skills in your previous jobs.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the company, and explain why you would be a great fit for their team.
How to prepare for a job interview at WGC Ltd.
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll be expected to lead a team. Be prepared to discuss your previous experiences in managing teams, how you motivate others, and any specific examples of how you've improved team performance.
✨Understand the Importance of Guest Satisfaction
WGC places a strong emphasis on guest satisfaction. Familiarise yourself with common challenges in housekeeping and think of ways you can enhance the guest experience. Be ready to share ideas during the interview.
✨Demonstrate Your Problem-Solving Abilities
In this role, you'll face routine challenges. Prepare examples of past situations where you've successfully resolved issues, particularly in a housekeeping context. This will show your ability to think on your feet.
✨Emphasise Your Commitment to Training and Development
WGC offers extensive training opportunities. Express your enthusiasm for personal development and how you plan to utilise the training budget to enhance your skills and contribute to the team's success.
