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- Tasks: Lead and support the housekeeping team to deliver exceptional guest experiences.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from top retailers.
- Other info: Annual training budget of up to £10,000 for personal and professional development.
- Why this job: Make a real impact in a dynamic environment with unlimited career progression opportunities.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Fixed hours contract available - Flexible hours to suit you.
Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching WGC and their values. Show us you understand their commitment to diversity and career progression. Tailor your answers to reflect how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for housekeeping supervisors and be ready to discuss your previous experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Housekeeper/Domestic Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to manage a team effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your background makes you the perfect fit for our team. Be sure to mention any specific achievements that demonstrate your capabilities.
Showcase Your Soft Skills: In addition to your technical skills, we want to see your soft skills too! Communication, teamwork, and problem-solving are key in this role, so give examples of how you've used these skills in past positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the housekeeping operations and standards. Research Delta Hotels and WGC to understand their values and what they expect from a Head Housekeeper. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be managing a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight any experience you have with performance management and how you’ve handled challenges in a housekeeping environment.
✨Emphasise Communication
Strong communication is key in this role. Be prepared to talk about how you maintain relationships with different teams and suppliers. Share specific instances where clear communication led to improved operations or guest satisfaction, as this will demonstrate your ability to collaborate effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training opportunities available or how success is measured in the role. This shows that you’re thinking ahead and are serious about your career progression within the company.