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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: WGC is the UK's top hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget for career growth.
- Why this job: Join a supportive culture focused on development, progression, and making a real impact.
- Qualifications: Previous housekeeping experience is preferred; we value your attitude over formal qualifications.
- Other info: We embrace diversity and are committed to inclusivity in our hiring process.
The predicted salary is between 24000 - 36000 £ per year.
Rate: £30,000 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Your role will include:
- Improving productivity and efficiency of room cleaning
- Analysing guest data to plan resources and materials
- Maintaining strong relationships with GM, Executive Housekeeper, Hotel Team, Housekeeping team, and suppliers
- Identifying ways to improve Guest Satisfaction
- Adhering to Health and Safety policies, keeping work areas organized
- Recruiting, training, managing, and monitoring team performance
- Exceeding financial targets
- Managing expenditure and payroll to meet budgets
- Participating in training to enhance skills
- Solving routine challenges on the job
If you have previous experience in a housekeeping environment, can deliver consistent service in a challenging setting, and seek a role with development and progression opportunities, apply now.
We value diversity, equity, and inclusion, and are committed to a culture that respects everyone. We welcome applicants from all backgrounds and prioritise behaviours over qualifications or experience. We are a Disability Confident Employer. Please inform us if you require support or reasonable adjustments during the application or interview process.
To apply, upload your CV. Your details will be shared directly with the hiring manager, who will contact you to arrange an interview and discuss potential start dates.
Head Housekeeper employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Head Housekeeper. Understanding the nuances of managing a housekeeping team, improving productivity, and maintaining guest satisfaction will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees of WGC or similar companies. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any experience you have in training and managing teams. Since this role involves recruiting and monitoring team performance, showcasing your leadership skills will be crucial.
✨Tip Number 4
Prepare to discuss how you would handle challenges in a housekeeping environment. Think of examples where you've improved efficiency or guest satisfaction, as these will demonstrate your problem-solving abilities.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and management. Emphasise any previous roles where you improved productivity or guest satisfaction, as these are key aspects of the Head Housekeeper position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've successfully managed teams or improved service quality in past positions.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team management, resource planning, and adherence to health and safety policies. Use bullet points for clarity and impact.
Showcase Your Commitment to Development: Since WGC values career progression, mention any training or development initiatives you've undertaken in the past. Express your enthusiasm for further training opportunities and how they can benefit both you and the company.
How to prepare for a job interview at WGC Ltd.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be managing a team. Be prepared to discuss your previous leadership experiences and how you've successfully motivated and trained staff in the past.
✨Understand Guest Satisfaction Metrics
Familiarise yourself with how guest satisfaction is measured in the hospitality industry. Be ready to share ideas on how you can improve these metrics based on your past experiences.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you've handled challenges in previous roles. Prepare examples that highlight your ability to think on your feet and resolve issues effectively.
✨Discuss Your Commitment to Training and Development
WGC values career progression and training. Be sure to express your enthusiasm for continuous learning and how you plan to utilise the training budget to enhance your skills and those of your team.
