Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support your housekeeping team to deliver exceptional guest experiences.
- Company: Join WGC, the UK's top outsourced hotel services company.
- Benefits: Enjoy competitive pay, training allowances, discounts, and a solid pension scheme.
- Why this job: Make a real impact on guest satisfaction while developing your career.
- Qualifications: Experience in housekeeping and strong leadership skills are essential.
- Other info: Dynamic role with excellent opportunities for growth and training.
The predicted salary is between 36000 - 60000 £ per year.
Manchester Marriott Hotel Piccadilly, Manchester Marriot Hotel Piccadilly, London Road, Manchester, M1 2PGRate: £40000 | Hours: Guaranteed Hours Each Week
WGC is the UK\’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
BenefitsFixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
Benefits also include:
Life Insurance
DiscountStore with discounts from ASDA, O2 & more
Discounted hotels and flights
Employee Assistance Programme, Including HSF Assist
Low-cost health insurance
Full workplace pension scheme
28 days holiday
Your role will include:
Work to improve productivity and efficiency of room cleaning
Analyse guest data to plan resources and materials required to meet operational requirements
Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
Identify ways to improve Guest Satisfaction
Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
Recruit, train, manage and monitor team performance daily/weekly
Deliver and exceed financial targets
Manage expenditure and payroll to ensure budgets are achieved
Participate in training to improve skills and performance
Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
Our Commitment to DiversityWe recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer , please let us know if you require any support or reasonable adjustments during the application or interview process.
ApplyWith Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829WGC Ltd is registered with UK Information Commissioner\’s Office (ICO), registration number: ZA104215
#J-18808-Ljbffr
Head Housekeeper employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching WGC's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to enhance guest experiences.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it’s showtime.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the Head Housekeeper role.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping experience and leadership roles you've had, as we want to see how you can support our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about housekeeping and how you can improve guest satisfaction. We love seeing genuine enthusiasm for the role!
Showcase Your Team Management Skills: Since this role involves recruiting and managing a team, be sure to mention any relevant experience you have in training or leading others. We want to know how you can motivate and develop your team!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at WGC Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the housekeeping role. Familiarise yourself with WGC's values and how they prioritise guest satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be managing a team. Be ready to share examples of how you've successfully led a team in the past. Talk about specific challenges you've faced and how you motivated your team to overcome them. This will highlight your ability to manage and inspire others.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a dissatisfied guest or managing tight budgets. Think through these scenarios beforehand and prepare structured responses that showcase your problem-solving skills and ability to maintain high standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
