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- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace committed to your personal and professional growth.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service.
The predicted salary is between 28500 - 30000 £ per year.
The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF
Rate: £13.75 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Locations
Housekeeping Supervisor in Glasgow, North East employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Glasgow, North East
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what WGC stands for and how you can contribute to their mission of delivering top-notch guest experiences. Show them you’re not just another candidate!
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about scenarios where you've improved productivity or resolved team conflicts. We want to hear your stories that showcase your skills and experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WGC team and ready to take on the challenge of being a Housekeeping Supervisor.
We think you need these skills to ace Housekeeping Supervisor in Glasgow, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housekeeping Supervisor role. Highlight your relevant experience in housekeeping and any leadership skills you have. We want to see how you can bring your unique flair to our team!
Showcase Your Skills: Don’t just list your previous jobs; explain how your skills will help improve productivity and guest satisfaction. Use specific examples from your past roles that demonstrate your ability to manage a team and solve challenges effectively.
Be Yourself: We value individuality, so let your personality shine through in your application. Share what makes you unique and how you can contribute to our diverse culture. Remember, we’re looking for behaviours that align with our values!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining us!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training opportunities available or how the company measures guest satisfaction. It shows that you're engaged and thinking about how you can contribute to the team.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through. Be honest about your strengths and areas for improvement. This authenticity can help you connect with the interviewer and demonstrate that you’re a good fit for their culture.