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- Tasks: Lead a dynamic housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from top retailers.
- Other info: Embrace a diverse culture that values respect and inclusion.
- Why this job: Kickstart your career with extensive training and real opportunities for progression.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Housekeeping Supervisor at The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF.
Fixed hours contract available - Flexible hours to suit you.
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Responsibilities include:
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Locations
Head Housekeeper/Domestic Supervisor in Glasgow, North East employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in Glasgow, North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching WGC's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in being part of our team and contributing to our mission of delivering top-notch guest experiences.
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. We want to see how you handle challenges and lead your team, so be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re enthusiastic about the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Head Housekeeper position.
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in Glasgow, North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to manage a team effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Did you improve efficiency or enhance guest satisfaction? Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your ability to lead a team, manage budgets, and deliver exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your experience aligns with their needs.
✨Ask Smart Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. WGC values diversity and inclusion, so being authentic can help you connect with the interviewers. Share your passion for hospitality and how you can contribute to creating amazing guest experiences.