At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace committed to your personal and professional growth.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
The predicted salary is between 37000 - 37000 £ per year.
The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF
Rate: £37000 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Employee Assistance Programme
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper in Fife employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and career development. With a generous training budget of up to £10,000 per year, flexible working hours, and a comprehensive benefits package including life insurance and discounts from top retailers, WGC empowers its employees to thrive in their roles while enjoying a fulfilling work-life balance in the vibrant city of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Fife
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching WGC and their values. Show us that you understand their commitment to guest satisfaction and how you can contribute to that as Head Housekeeper.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about scenarios where you've improved team performance or guest satisfaction, and be ready to share those stories with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the WGC family.
We think you need these skills to ace Head Housekeeper in Fife
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Head Housekeeper, so make sure you understand the role and how your experience fits in.
Tailor Your CV and Cover Letter:Don’t just send out the same old CV! Tailor it to highlight your relevant experience in housekeeping. Use keywords from the job description to show us you’re the perfect fit for the role.
Showcase Your Achievements:When writing your application, don’t be shy about sharing your successes. Whether it’s improving guest satisfaction or managing a team effectively, let us know how you’ve made a difference in your previous roles.
Apply Through Our Website:We want to hear from you! Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Head Housekeeper inside out. Familiarise yourself with the key responsibilities like improving productivity, managing team performance, and maintaining guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've successfully trained or managed a team, solved challenges, or improved processes. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the housekeeping department. This shows that you're not just looking for any job, but that you're keen on finding the right fit for both you and the company.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and perspectives, as this can set you apart from other candidates. Remember, they want to see the real you!
