At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 for training each year.
- Other info: Diverse and inclusive workplace committed to your personal and professional growth.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service.
The predicted salary is between 28500 - 30000 £ per year.
DoubleTree by Hilton London Elstree, Barnet By-pass, Borehamwood, Hertfordshire, WD6 5PU
Rate: £13.75 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in Elstree employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture at the DoubleTree by Hilton London Elstree. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to employee growth through mentoring and career progression, WGC ensures that every team member has the opportunity to thrive. Additionally, employees enjoy a range of benefits including life insurance, discounted retail offers, and a full workplace pension scheme, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Elstree
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what WGC stands for and how you can contribute to their mission of delivering top-notch guest experiences. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. Think about your past experiences and how they align with the responsibilities of the role. Being able to share specific examples will help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the WGC family and taking advantage of all the amazing benefits we offer.
We think you need these skills to ace Housekeeping Supervisor in Elstree
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Housekeeping Supervisor role. Highlight any previous housekeeping experience and leadership roles you've had, as we love to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can contribute to improving guest satisfaction. Be genuine and let your personality come through!
Showcase Your Team Spirit:As a Supervisor, teamwork is key! In your application, mention any experiences where you've successfully led a team or improved team dynamics. We want to know how you can support and motivate others in our housekeeping department.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the training opportunities available or how the team collaborates to meet operational requirements. It shows you're engaged and thinking about how you can contribute to the team.
✨Be Yourself
WGC values diversity and individuality, so don’t be afraid to let your personality shine through. Be honest about your strengths and areas for improvement. This authenticity can help you connect with the interviewer and demonstrate that you’re a good fit for their culture.
