At a Glance
- Tasks: Support the housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company.
- Benefits: Enjoy flexible hours, life insurance, discounts, and a £10,000 training budget.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Kickstart your career with exceptional development opportunities and a supportive environment.
- Qualifications: Previous housekeeping experience and a passion for service excellence.
The predicted salary is between 27000 - 30000 € per year.
All potential candidates should read through the following details of this job with care before making an application.
The Waterside Hotel & Galleon Leisure Club Ltd, Wilmslow Rd, Manchester, M20 5WZ
Rate: £13 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
AHHK DUAL Role: 2 Days AHHK / 3 Days Room Attendant
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Your role will include:
- Check rooms per company standard
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Assistant Head Housekeeper in Didsbury employer: WGC Ltd
The Waterside Hotel & Galleon Leisure Club Ltd is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and career development. With guaranteed hours, a generous training budget of up to £10,000 per year, and a commitment to diversity and inclusion, employees can thrive in their roles while enjoying a range of benefits including life insurance, discounted retail offers, and access to health support services. Join us in Manchester for a rewarding career where your growth is our priority.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head Housekeeper in Didsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Waterside Hotel & Galleon Leisure Club. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housekeeping.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've improved guest satisfaction or managed a team in your previous roles. Real-life stories can make a big impact!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Assistant Head Housekeeper in Didsbury
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in an Assistant Head Housekeeper and how your experience aligns with our needs.
Tailor Your CV:When you're putting together your CV, make it specific to this role. Highlight your housekeeping experience and any leadership skills you've got. We want to see how you can support our team and improve guest satisfaction!
Craft a Personal Cover Letter:Don't skip the cover letter! Use it to tell us why you're excited about this position and how you can contribute to our team. Share your passion for hospitality and any relevant achievements that showcase your skills.
Apply Through Our Website:Once you're ready, head over to our website to submit your application. It's the best way to ensure we get your details directly and can consider you for the role. We can't wait to hear from you!
How to prepare for a job interview at WGC Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Head Housekeeper. Familiarise yourself with the key tasks mentioned in the job description, like managing team performance and improving guest satisfaction. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Team Management Skills
Since this role involves recruiting, training, and managing a team, be prepared to discuss your previous experiences in these areas. Think of specific examples where you've successfully led a team or improved productivity. This will show that you can handle the dual role effectively.
✨Emphasise Your Problem-Solving Abilities
The job requires solving routine challenges, so come ready with examples of how you've tackled issues in past roles. Whether it’s dealing with a difficult guest or managing resources efficiently, showcasing your problem-solving skills will set you apart from other candidates.
✨Align with Company Values
WGC values diversity, equity, and inclusion, so make sure to express your commitment to these principles during the interview. Share any experiences that highlight your ability to work in diverse teams and create an inclusive environment. This will resonate well with the interviewers and show that you fit their culture.
