At a Glance
- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace with exceptional career progression opportunities.
- Why this job: Make a real impact in hospitality while advancing your career with us.
- Qualifications: Previous housekeeping experience and a passion for service excellence.
The predicted salary is between 28500 - 30000 € per year.
The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF
Rate: £13.75 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Supervisor in Dalry employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture in the heart of Edinburgh. With guaranteed hours, flexible scheduling, and an impressive training budget of up to £10,000 per year, employees are empowered to grow their careers while enjoying a range of benefits including life insurance, discounted travel, and access to wellbeing support services. Join us at The Hoxton Edinburgh, where your contributions are valued, and your professional development is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Dalry
✨Tip Number 1
Get to know the company! Research WGC and The Hoxton Edinburgh to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, giving you an edge over other candidates.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to housekeeping and team management. Role-play with a friend or family member to build confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly, so don’t hesitate to hit that submit button!
We think you need these skills to ace Housekeeping Supervisor in Dalry
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Housekeeping Supervisor, so make sure you understand the key responsibilities and requirements.
Tailor Your Application:When you write your application, don’t just send a generic one. Use specific examples from your experience that match what we’re after. Show us how your skills can help improve productivity and guest satisfaction!
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. We value individuality and want to know what makes you unique and how you can contribute to our diverse team.
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WGC Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Supervisor. Familiarise yourself with the key tasks mentioned in the job description, like improving productivity and managing team performance. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to train and motivate others, as this is crucial for the position.
✨Emphasise Guest Satisfaction
WGC values guest satisfaction highly, so be ready to discuss how you've previously improved guest experiences. Think of specific instances where your actions led to positive feedback or enhanced service quality. This will show that you align with their commitment to delivering exceptional guest experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the housekeeping department. This not only shows your interest but also helps you gauge if the company culture aligns with your career goals.
