At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace committed to your personal and professional growth.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
The predicted salary is between 37000 - 37000 £ per year.
The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF
Rate: £37000 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day-to-day running of the housekeeping department. In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper in Dalry employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and career growth. With a generous training budget of up to £10,000 per year, flexible hours, and a comprehensive benefits package including life insurance and discounts from top retailers, WGC empowers its employees to thrive both personally and professionally in the vibrant city of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Dalry
✨Tip Number 1
Get your CV and application in as soon as possible! With a high number of candidates, being quick can really set you apart. We recommend applying through our website for a smoother process.
✨Tip Number 2
Prepare for the interview by researching the company and the role. Knowing about WGC's commitment to career progression and employee support will show you're genuinely interested. We want to see your passion!
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about how you can demonstrate your experience in improving productivity and guest satisfaction. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to ask questions during the interview! Inquire about the team dynamics or training opportunities. It shows you're engaged and keen to be part of the WGC family. We’re all about building relationships!
We think you need these skills to ace Head Housekeeper in Dalry
Some tips for your application 🫡
Get Your CV Spot On:Make sure your CV is tailored to the Head Housekeeper role. Highlight your experience in housekeeping and any leadership roles you've had. We want to see how you can bring your skills to our team!
Craft a Personal Cover Letter:Don’t just send a generic cover letter! Tell us why you’re excited about this position and how you can contribute to our mission at WGC. A personal touch goes a long way in making your application stand out.
Showcase Your Team Spirit:As a Head Housekeeper, you'll be leading a team, so make sure to mention any experience you have in managing or training others. We love seeing candidates who can inspire and motivate their teams!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of Head Housekeeper inside out. Familiarise yourself with the responsibilities listed in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your previous housekeeping roles that demonstrate your ability to handle challenges, improve guest satisfaction, and manage a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your skills in action.
✨Ask Smart Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you can contribute to creating exceptional guest experiences. Authenticity can set you apart from other candidates.
