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- Tasks: Lead a dynamic housekeeping team and enhance guest satisfaction daily.
- Company: Join WGC, the UK's top hotel services company with a focus on growth.
- Benefits: Enjoy competitive pay, flexible hours, and a £10,000 training budget.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
- Other info: Diversity-focused workplace with instant application process and quick feedback.
The predicted salary is between 11 - 14 £ per hour.
Moxy Chester, Boughton, Chester, CH3 5BS
Rate: £12.75 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Additional Benefits:
- Life Insurance
- Discount Store with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
Diversity and Inclusion:
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Application Process:
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Housekeeping Supervisor in Chester employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, check out WGC's values and how they treat their staff. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your experience in housekeeping and how you can improve guest satisfaction – that's what they're looking for!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the company well.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Housekeeping Supervisor in Chester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the housekeeping role shine through. We want to see that you’re excited about the opportunity to support your team and improve guest satisfaction!
Tailor Your Experience: Make sure to highlight any relevant experience you have in housekeeping or supervisory roles. We love seeing how your past experiences can contribute to our team's success, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your details directly, and we’ll be in touch within 72 hours to discuss the next steps. We can’t wait to hear from you!
How to prepare for a job interview at WGC Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, like managing team performance and improving guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved productivity or solved challenges on the job. This not only highlights your skills but also demonstrates how you can contribute to the team at WGC.
✨Emphasise Teamwork
Since you'll be managing a team, it's crucial to highlight your teamwork skills. Prepare to talk about how you've successfully collaborated with others in the past, maintained strong relationships, and communicated effectively. This will show that you can lead and support your team well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the company supports career progression. This shows that you're not just looking for a job, but are genuinely interested in growing with the company.
