At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on growth and inclusivity.
- Benefits: Enjoy competitive pay, flexible hours, life insurance, and discounts at top retailers.
- Other info: Embrace a diverse workplace culture that values individuality and supports your growth.
- Why this job: Kickstart your career with extensive training and real opportunities for progression.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service.
The predicted salary is between 28500 - 42000 £ per year.
Thorpe Park Shark Hotel, Thorpe Park Resort, Staines Road, Chertsey, Surrey, KT16 8PN
Rate: £13.75 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available - Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Housekeeping Supervisor in Chertsey employer: WGC Ltd
WGC Ltd, located at the vibrant Thorpe Park Resort, is an exceptional employer that prioritises employee growth and well-being. With a commitment to career progression through a generous training budget of up to £10,000 per year, flexible working hours, and a supportive work culture that values diversity and inclusion, WGC ensures that every team member feels valued and empowered. Enjoy additional benefits such as life insurance, discounted retail offers, and guaranteed hours, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Chertsey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WGC and Thorpe Park Resort. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housekeeping.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've improved productivity or guest satisfaction in previous roles. Numbers and results speak volumes!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the hiring manager. Plus, with Instant Apply, you could be chatting about your future role within 72 hours!
We think you need these skills to ace Housekeeping Supervisor in Chertsey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housekeeping Supervisor role. Highlight your relevant experience in housekeeping and any leadership skills you have. We want to see how you can bring your unique flair to our team!
Showcase Your Skills:Don’t just list your previous jobs; explain how your skills will help improve productivity and guest satisfaction. Use examples from your past experiences that demonstrate your ability to manage a team and solve challenges effectively.
Be Yourself:We value individuality, so let your personality shine through in your application. Share what makes you unique and how you can contribute to our diverse culture at WGC. Authenticity goes a long way!
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. This way, your details go straight to the hiring manager, and you’ll hear back within 72 hours. We can’t wait to see your application!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the responsibilities mentioned in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping. Think of specific examples where you've improved guest satisfaction or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Emphasise Teamwork
Since the role involves working closely with various teams, highlight your ability to collaborate and communicate effectively. Share instances where you've built strong relationships with colleagues or suppliers, as this will demonstrate your fit within their culture of teamwork and respect.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the training opportunities available or how success is measured in the role. This shows that you're not just interested in the job but also in your potential growth within the company.
