At a Glance
- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on growth and inclusivity.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 for training each year.
- Other info: Diverse and inclusive workplace with strong support for personal and professional growth.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
The predicted salary is between 31000 - 43000 £ per year.
Novotel Cardiff Centre, Schooner Way, Atlantic Wharf, Cardiff, CF10 4RT
Rate: £31,000 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Employee Assistance Programme, Including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Responsibilities:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised
- COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Hotel Accommodation Manager in Cardiff employer: WGC Ltd
WGC is an exceptional employer, offering a supportive and inclusive work culture at Novotel Cardiff Centre, where your career growth is prioritised with an impressive training budget of up to £10,000 per year. With guaranteed hours, flexible scheduling, and a comprehensive benefits package including life insurance and employee assistance programmes, WGC ensures that you not only thrive professionally but also enjoy a fulfilling work-life balance in the vibrant city of Cardiff.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Accommodation Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at WGC or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for Hotel Accommodation Managers. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your personality during interviews! WGC values individuality, so don’t be afraid to let your unique traits shine through. Share your experiences and how they’ve shaped your approach to guest satisfaction.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates on career progression right there.
We think you need these skills to ace Hotel Accommodation Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hotel Accommodation Manager role. Highlight your relevant experience in housekeeping and management, and don’t forget to showcase any achievements that demonstrate your ability to improve guest satisfaction.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our values. Be genuine and let your personality come through – we want to see the real you!
Showcase Your Team Spirit:Since this role involves managing a team, make sure to highlight your teamwork and leadership skills. Share examples of how you've successfully trained or motivated a team in the past – we love to see collaboration in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at WGC!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hotel Accommodation Manager inside out. Familiarise yourself with the responsibilities listed in the job description, like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or hotel management. Think of specific examples where you've improved guest satisfaction or managed a team effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company culture, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about the position, plus it gives you valuable insights into whether the company is the right fit for you.
✨Be Yourself
WGC values individuality and diversity, so don’t be afraid to let your personality shine through during the interview. Be honest about your strengths and areas for improvement, and demonstrate how you can contribute to their inclusive culture. Authenticity can set you apart from other candidates.
