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- Tasks: Lead a dynamic housekeeping team and ensure top-notch guest experiences.
- Company: Join WGC, the UK's leading hotel services company with a focus on growth.
- Benefits: Enjoy flexible hours, life insurance, health support, and discounts from top retailers.
- Other info: Embrace a diverse culture that values respect and inclusion.
- Why this job: Kickstart your career with extensive training and real opportunities for progression.
- Qualifications: Previous housekeeping experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Housekeeping Supervisor at The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF.
Fixed hours contract available - Flexible hours to suit you.
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Responsibilities include:
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper/Domestic Supervisor in Broughton employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper/Domestic Supervisor in Broughton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching WGC's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in being part of our team and contributing to our mission.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about how you’d handle team dynamics or budget management, and be ready to share your experiences with us.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the position. Plus, it keeps you on our radar!
We think you need these skills to ace Head Housekeeper/Domestic Supervisor in Broughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous housekeeping or supervisory experience, and don’t forget to mention your ability to manage a team and deliver excellent service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your experience aligns with our values at WGC. Be genuine and let your personality come through!
Showcase Your Achievements: When filling out your application, don’t just list your duties from past jobs. Instead, focus on what you achieved! Did you improve efficiency? Increase guest satisfaction? We want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing team performance and adhering to health and safety policies. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or similar roles. Think of specific examples where you've successfully managed a team or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the training opportunities available or how the company supports career progression. It shows that you're engaged and serious about your future with them.
✨Emphasise Teamwork and Communication
Since the role involves maintaining strong relationships with various teams, be sure to highlight your teamwork and communication skills. Share examples of how you've effectively collaborated with others in past roles, and how you plan to foster a positive working environment.