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- Tasks: Lead a dynamic housekeeping team to enhance guest experiences and maintain high standards.
- Company: Join WGC, the UK's top hotel services company with a focus on career growth.
- Benefits: Enjoy flexible hours, life insurance, discounts, and up to £10,000 training budget.
- Other info: Diverse and inclusive workplace with strong support for personal development.
- Why this job: Make a real impact in hospitality while developing your skills and career.
- Qualifications: Experience in housekeeping and a passion for delivering excellent service.
The predicted salary is between 32000 - 32000 £ per year.
Clayton Leeds Centre, Sweet St, Leeds, LS11 9AT
Rate: £32,000 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day-to-day running of the housekeeping department.
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Head Housekeeper in Bradford employer: WGC Ltd
Contact Detail:
WGC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at WGC. A friendly chat can open doors and give you insider info on the Head Housekeeper role.
✨Tip Number 2
Prepare for the interview by researching WGC's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to improving guest satisfaction and team performance.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about how you’d handle challenges like team performance or guest complaints. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the WGC family and taking advantage of our amazing training opportunities.
We think you need these skills to ace Head Housekeeper in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head Housekeeper role. Highlight any relevant housekeeping experience and leadership roles you've had, as we want to see how you can support our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can improve guest satisfaction. Be genuine and let your personality come through!
Showcase Your Achievements: Don’t just list your duties; share your successes! Whether it’s improving cleaning efficiency or boosting guest satisfaction scores, we love to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at WGC Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of Head Housekeeper inside out. Familiarise yourself with the key responsibilities like improving productivity and managing team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience and how it relates to the job. Think of specific examples where you've improved guest satisfaction or managed a team effectively. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the table.
✨Ask Smart Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the company culture, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether the company is the right fit for you.
✨Be Yourself
WGC values diversity and individuality, so don’t be afraid to let your personality shine through. Share your unique experiences and perspectives, and remember that they’re looking for someone who fits their culture as much as their skill set. Authenticity can set you apart from other candidates.