Assistant Head Housekeeper

Overview Aloft London Excel, One Eastern Gateway, Royal Victoria Dock, London, UKRate: £30,000 | Hours: Guaranteed Hours Each WeekBenefits: Fixed hours contract available, flexible hours to suit you, life insurance, free access to doctor and legal helpline, counselling/wellbeing support service, discounts from 50 top retailers, training budget of up to £10,000 per year with unlimited career progression.About the Employer WGC is the UK\’s leading outsourced hotel services company, supporting clients to deliver excellent guest experiences for millions of customers each year.Role Position: Assistant Head Housekeeper. Reports to the Head Housekeeper and supports the day-to-day running of the housekeeping department.Responsibilities Check rooms to company standardWork to improve productivity and efficiency of room cleaningAnalyse guest data to plan resources and materials required to meet operational requirementsMaintain strong working relationships with GM, hotel team, HSK team and suppliers to ensure clear communication and implementation of best practiceIdentify ways to improve guest satisfactionAdhere to Health and Safety policy; keep all work areas neat and well organized (COSHH/Manual Handling)Recruit, train, manage and monitor team performance daily/weeklyDeliver and exceed financial targetsManage expenditure and payroll to ensure budgets are achievedParticipate in training to improve skills and performanceResolve routine on-the-job challengesRequirements Experience in a housekeeping environment or similar roleAbility to deliver consistent service in a challenging environmentCommitment to career progression and developmentBenefits Life InsuranceDiscountStore with discounts from ASDA, O2 and moreDiscounted hotels and flightsEmployee Assistance ProgrammeLow-cost health insuranceFull workplace pension scheme28 days holidayHow to apply: If you meet the criteria and are looking for development and progression opportunities, apply now.

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