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- Tasks: Support the Head Housekeeper in managing daily housekeeping operations.
- Company: WGC is the UK's top hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, free doctor access, and discounts from 50 retailers.
- Why this job: Join a culture focused on career growth, training, and making a real impact on guest satisfaction.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service are essential.
- Other info: We celebrate diversity and inclusion, welcoming individuals from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
AC by Marriott Inverness, Glebe Street, Inverness, Scotland, IV1 1VR
Rate: £14.25 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Assistant Head Housekeeper, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
Your role will include:
- Check rooms per company standard
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationships with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practices
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised (COSHH/Manual Handling)
- Recruit, train, manage, and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment, and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging.
Assistant Head Housekeeper employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and practices used by WGC. Understanding their expectations will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of WGC to gain insights into the company culture and what they value in an Assistant Head Housekeeper. This can give you an edge in understanding how to align your skills with their needs.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to manage a team, improve productivity, and enhance guest satisfaction. Being able to discuss these in detail will highlight your suitability for the role.
✨Tip Number 4
Research the latest trends in housekeeping and hotel management. Showing that you are up-to-date with industry standards can impress interviewers and demonstrate your commitment to professional development.
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise any leadership or team management skills, as these are crucial for the Assistant Head Housekeeper position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've improved guest satisfaction or managed a team effectively in previous positions.
Highlight Relevant Skills: In your application, focus on skills such as attention to detail, time management, and communication. These are essential for maintaining high standards in housekeeping and ensuring smooth operations.
Show Enthusiasm for Career Progression: Express your eagerness for professional development in your application. Mention how the training budget and career progression opportunities offered by WGC align with your personal career goals.
How to prepare for a job interview at WGC Ltd.
✨Know the Company
Before your interview, take some time to research WGC and its values. Understanding their commitment to guest satisfaction and career progression will help you align your answers with what they are looking for.
✨Showcase Your Experience
Be prepared to discuss your previous housekeeping experience in detail. Highlight specific examples where you improved productivity or guest satisfaction, as this will demonstrate your capability for the role.
✨Emphasise Teamwork
As an Assistant Head Housekeeper, you'll be managing a team. Share examples of how you've successfully recruited, trained, or managed a team in the past, showcasing your leadership skills and ability to foster strong working relationships.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, training opportunities, and expectations for the role to show your genuine interest in the position.
