Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the housekeeping team and ensure rooms meet high standards.
- Company: Join WGC, the UK's leading hotel services company.
- Benefits: Enjoy fixed hours, life insurance, discounts, and a £10,000 training budget.
- Why this job: Make a real impact on guest satisfaction in a dynamic environment.
- Qualifications: Previous housekeeping experience preferred; strong service delivery skills required.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
The predicted salary is between 28000 - 42000 £ per year.
Overview
DoubleTree by Hilton London Elstree, Barnet By-pass, Borehamwood, Hertfordshire, WD6 5PU
Rate: £14.00 | Hours: Guaranteed Hours Each Week
Benefits include fixed hours contract options, flexible hours to suit you, life insurance, access to doctor and legal helpline, counselling and wellbeing support, retailer discounts, and a training budget of up to £10,000 per year with opportunities for career progression.
About the employer
WGC is the UK’s leading outsourced hotel services company, supporting clients to deliver excellent guest experiences to over 24 million customers each year.
Responsibilities
- Report to the Head Housekeeper and support the housekeeping team in day-to-day operations.
- Check rooms to company standard and work to improve productivity and efficiency of room cleaning.
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationships with the General Manager, hotel team, housekeeping team, and suppliers to ensure clear communication and best practice.
- Identify ways to improve guest satisfaction.
- Adhere to Health and Safety Policy, keep work areas neat and well organised, and follow COSHH/Manual Handling guidelines.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets; manage expenditure and payroll to ensure budgets are met.
- Participate in training to improve skills and performance; solve routine on-the-job challenges.
Qualifications and experience
- Previous experience in a housekeeping environment preferred.
- Ability to deliver a consistent level of service in a challenging environment.
Benefits
- Life Insurance
- DiscountStore with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Employee Assistance Programme (including HSF Assist)
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Equal opportunity and inclusion
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality and sense of belonging. We recruit based on behaviours as well as qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with the UK Information Commissioner’s Office (ICO), registration number ZA104215.
#J-18808-Ljbffr
Assistant Head Housekeeper employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DoubleTree by Hilton and WGC. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in housekeeping.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've improved guest satisfaction or managed a team in your previous roles. Numbers and results speak volumes!
✨Tip Number 4
Apply through our website! Using Instant Apply means your details go straight to the hiring manager. This can speed up the process and get you one step closer to landing that Assistant Head Housekeeper role.
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in housekeeping. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Head Housekeeper position. We love seeing your personality come through, so let us know what makes you tick.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application, and we’ll get back to you within 72 hours. We can’t wait to hear from you!
How to prepare for a job interview at WGC Ltd.
✨Know Your Housekeeping Standards
Familiarise yourself with the housekeeping standards expected by DoubleTree by Hilton. Be ready to discuss how you would ensure rooms meet these standards and share any relevant experiences from your previous roles.
✨Showcase Your Team Management Skills
As an Assistant Head Housekeeper, you'll be managing a team. Prepare examples of how you've successfully recruited, trained, or motivated a team in the past. Highlight your ability to maintain strong relationships and communicate effectively.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in housekeeping and how you resolved them. This could include improving guest satisfaction or managing resources efficiently. Be ready to share these stories during your interview.
✨Understand Health and Safety Policies
Brush up on health and safety regulations relevant to housekeeping, including COSHH and manual handling guidelines. Be prepared to discuss how you would ensure compliance and maintain a safe working environment for your team.
