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- Tasks: Support the Head Housekeeper and manage the housekeeping team for top-notch guest experiences.
- Company: Join WGC, the UK's leading outsourced hotel services company.
- Benefits: Enjoy fixed hours, life insurance, discounts, and a £10,000 training budget.
- Why this job: Make a real impact on guest satisfaction while developing your career.
- Qualifications: Previous housekeeping experience and a passion for service excellence.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Moxy Aberdeen Airport, Argyll Way, Dyce, Aberdeen, AB21 0BY
Rate: £14 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Responsibilities
- Your role is to support the Head Housekeeper and the housekeeping team in the day to day running of the department.
- Check rooms to company standard.
- Work to improve productivity and efficiency of room cleaning.
- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Identify ways to improve Guest Satisfaction.
- Adhere to Health and Safety Policy, keep all work areas neat and well organised including COSHH/Manual Handling.
- Recruit, train, manage and monitor team performance daily/weekly.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are achieved.
- Participate in training to improve skills and performance.
- Solve routine challenges that occur on the job.
Qualifications and Development
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
Benefits
- Life Insurance
- Discount Store with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, Including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Equal Opportunity
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Assistant Head Housekeeper in Aberdeen employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Moxy Aberdeen Airport. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by knowing the ins and outs of housekeeping operations. Brush up on your knowledge about guest satisfaction and how to improve it. We want you to show them you're not just a fit for the role, but a perfect match for their team!
✨Tip Number 3
When you get that interview, don’t just talk about your experience—share specific examples of how you've improved productivity or solved challenges in previous roles. This will help you stand out as someone who can deliver results!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Assistant Head Housekeeper in Aberdeen
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Head Housekeeper role. Highlight your relevant experience in housekeeping and how it aligns with our values at StudySmarter. We want to see how you can contribute to our team!
Showcase Your Skills: Don’t just list your previous jobs; showcase the skills you've gained that are relevant to this position. Whether it's managing a team or improving guest satisfaction, let us know how you’ve made an impact in your past roles.
Be Authentic: We value individuality, so be yourself in your application! Share your unique experiences and perspectives that make you a great fit for our culture. We’re looking for genuine passion and commitment to delivering excellent service.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s super easy and straightforward – we can’t wait to hear from you!
How to prepare for a job interview at WGC Ltd.
✨Know Your Housekeeping Standards
Familiarise yourself with the housekeeping standards expected by the company. Be ready to discuss how you would ensure rooms meet these standards and share any relevant experiences from your past roles.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed or trained a team in the past. Highlight your ability to motivate others and improve productivity, as this will be key in your role supporting the Head Housekeeper.
✨Understand Guest Satisfaction Metrics
Research how guest satisfaction is measured in the hospitality industry. Be prepared to discuss strategies you would implement to enhance guest experiences and how you would analyse feedback to make improvements.
✨Demonstrate Your Problem-Solving Abilities
Think of specific challenges you've faced in previous housekeeping roles and how you resolved them. This will show your potential employer that you can handle routine challenges effectively and maintain high standards.
