Commercial Insurance Client Manager

ABOUT WF RISK GROUP Our Group is an award-winning, independent, family-owned, and run, and has been operating for over 45 years. It encompasses Willis Insurance & Risk Management, Kennett Insurance Brokers, Kennett Insurance Brokers Ireland DAC, Arden Insurance Brokers and Generations Underwriting Management We provide services including Insurance, Risk Management and Health & Safety Consultancy, Employment Services and HR Consultancy, Employee Benefits, Wealth Management and Accident Investigations Services. our unique blend of experience, insight and ingenuity has helped us to establish our reputation for fully understanding various industry sectors in commercial business. Our client-focused approach allows us to simplify risks to deliver bespoke risk management programmes and peace of mind for our clients. DEVELOP YOUR CAREER WITH US The WF Risk Group has experienced significant expansion over the last four years, with several acquisitions, a staff headcount doubling, and a rebrand. As Corporate Chartered Insurance Brokers, we actively encourage all employees to pursue learning and development opportunities by providing CII Membership, study support material as well as study leave, and a financial bonus upon successful completion of CII qualifications. We encourage knowledge sharing and have developed a coaching culture where knowledge is cascaded, ensuring everyone has an opportunity to benefit from the experience and expertise within our team. As such, our team is offered a competitive salary and extensive benefits package including 25 days annual leave in addition to all public and bank holidays, private medical insurance, health cash plan, employer pension contributions, occupational sick pay, income protection insurance, and group life assurance. Other perks include frequent social events, training support and professional membership & subscription support, employee discounts, and incentive schemes. THE OPPORTUNITY We have opportunities available for a Client Manager in our Commercial Insurance team. Working with us as a Client Manager will give you the opportunity to demonstrate your skills by building and maintaining strong relationships with clients across a wide range of industry sectors. keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system. providing clients with high-quality policy documentation in accordance with FCA regulations. building good working relationships with internal departments and colleagues responding to client queries, including changes in cover and risk, in a professional and timely manner ensuring that Company procedures, excellent client service standards, and compliance regulations are adhered to and maintained. contributing to the achievement of team and business objectives by generating sales, identifying gaps, up-selling and cross-selling. Required Criteria minimum of 3-5 years of commercial broking experience, with good all-around Commercial insurance experience and technical knowledge across a range of classes of insurance products. strong working knowledge and understanding of most commercial classes of business and associated insurance products. IT proficient keen attention to detail and the ability to prepare high-quality documentation; Desired Criteria Acturis experience In possession of or working towards Cert CII Experience working with Financial Line Insurance products Skills Needed Account Management, Client Relationship Management, Exceeding Customer Expectations About The Company WF Risk Group have experienced significant expansion over the last four years, with several acquisitions, staff headcount doubling and a rebrand. Company Culture At WF Risk Group, we believe that insurance is about more than just policies its about people. We are committed to helping our people thrive at work and beyond. Diversity Makes Us Stronger Were proud to foster an inclusive environment where everyone is welcome and respected. Growth That Matters We support continuous learning through training, mentoring, and clear development paths. Whether youre just starting or looking to take the next step on your career journey, your growth matters to us. Giving Back We believe in giving back to the communities we serve. Our people regularly volunteer, fundraise, and support local causes, and we match their efforts pound for pound. Company Benefits Along with exciting opportunities for career progression, we can offer a highly competitive salary, 25 days paid leave in addition to statutory holidays, private medical insurance, an award-winning certification programme, professional development funding, pension contributions, death in service benefits, cycle2work scheme, social events and much more. Health insurance, Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Tuition reimbursement, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Life insurance, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Monthly Team Lunches, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave Salary Not disclosed Skills: Account Management Client Relationship Manag Exceeding Customer Expect Benefits: Health insurance Vacation, Paid time off Paid sick days Retirement plan and/or pension Flexible schedule Office perks