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- Tasks: Manage client relationships and ensure excellent service in commercial insurance.
- Company: Join an award-winning, family-run insurance group with over 45 years of experience.
- Benefits: Enjoy 25 days leave, private medical insurance, and exciting social events.
- Why this job: Be part of a growing team that values innovation and personal development.
- Qualifications: 3-5 years of commercial broking experience and strong client relationship skills required.
- Other info: Opportunities for professional growth and CII qualification support available.
The predicted salary is between 28800 - 43200 £ per year.
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ABOUT WF RISK GROUP Our Group is an award-winning, independent, family-owned, and run, and has been operating for over 45 years. It encompasses Willis Insurance & Risk Management, Kennett Insurance Brokers, Kennett Insurance Brokers Ireland DAC, Arden Insurance Brokers and Generations Underwriting Management We provide services including Insurance, Risk Management and Health & Safety Consultancy, Employment Services and HR Consultancy, Employee Benefits, Wealth Management and Accident Investigations Services. our unique blend of experience, insight and ingenuity has helped us to establish our reputation for fully understanding various industry sectors in commercial business. Our client-focused approach allows us to simplify risks to deliver bespoke risk management programmes and peace of mind for our clients. DEVELOP YOUR CAREER WITH US The WF Risk Group has experienced significant expansion over the last four years, with several acquisitions, a staff headcount doubling, and a rebrand. We have ambitious plans to continue along this growth trajectory and we are interested in hearing from talented and innovative individuals to join our dynamic teams. As Corporate Chartered Insurance Brokers, we actively encourage all employees to pursue learning and development opportunities by providing CII Membership, study support material as well as study leave, and a financial bonus upon successful completion of CII qualifications. We encourage knowledge sharing and have developed a coaching culture where knowledge is cascaded, ensuring everyone has an opportunity to benefit from the experience and expertise within our team. Is the next step in your career to move into an established organisation known for excellent service standards? THE PACKAGE We value the needs of our employees. As such, our team is offered a competitive salary and extensive benefits package including 25 days annual leave in addition to all public and bank holidays, private medical insurance, health cash plan, employer pension contributions, occupational sick pay, income protection insurance, and group life assurance. Other perks include frequent social events, training support and professional membership & subscription support, employee discounts, and incentive schemes. THE OPPORTUNITY We have opportunities available for a Client Manager in our Commercial Insurance team. Working with us as a Client Manager will give you the opportunity to demonstrate your skills by building and maintaining strong relationships with clients across a wide range of industry sectors. About The Role On a daily basis you will showcase your skills and knowledge by: proactively managing valued client and insurer relationships. negotiating, placing, and reporting to clients at renewal mid-term and new business stages. ensuring adequacy and appropriateness of cover. managing personal workloads and meeting deadlines. keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system. providing clients with high-quality policy documentation in accordance with FCA regulations. building good working relationships with internal departments and colleagues responding to client queries, including changes in cover and risk, in a professional and timely manner ensuring that Company procedures, excellent client service standards, and compliance regulations are adhered to and maintained. contributing to the achievement of team and business objectives by generating sales, identifying gaps, up-selling and cross-selling. Required Criteria minimum of 3-5 years of commercial broking experience, with good all-around Commercial insurance experience and technical knowledge across a range of classes of insurance products. enthusiastic client-focused approach; ability to develop strong client and insurer relationships. strong working knowledge and understanding of most commercial classes of business and associated insurance products. IT proficient keen attention to detail and the ability to prepare high-quality documentation; Desired Criteria Acturis experience In possession of or working towards Cert CII Experience working with Financial Line Insurance products Skills Needed Account Management, Client Relationship Management, Exceeding Customer Expectations About The Company WF Risk Group have experienced significant expansion over the last four years, with several acquisitions, staff headcount doubling and a rebrand. We have ambitious plans to continue along this growth trajectory and we are interested in hearing from talented and innovative individuals to join our dynamic teams. Company Culture At WF Risk Group, we believe that insurance is about more than just policies its about people. Thats why weve built a workplace where collaboration, purpose, and wellbeing come first. What Makes Our Culture Special? People First, Always We value people over process. Whether its our clients or colleagues, we listen, care, and act with empathy. We are committed to helping our people thrive at work and beyond. Diversity Makes Us Stronger Were proud to foster an inclusive environment where everyone is welcome and respected. We celebrate different backgrounds, voices, and ideas. Doing the Right Thing Integrity is at the heart of what we do. We stand by our clients and our teams even when its hard. Trust isnt just earned; its protected. Growth That Matters We support continuous learning through training, mentoring, and clear development paths. Whether youre just starting or looking to take the next step on your career journey, your growth matters to us. Giving Back We believe in giving back to the communities we serve. Our people regularly volunteer, fundraise, and support local causes, and we match their efforts pound for pound. Company Benefits Along with exciting opportunities for career progression, we can offer a highly competitive salary, 25 days paid leave in addition to statutory holidays, private medical insurance, an award-winning certification programme, professional development funding, pension contributions, death in service benefits, cycle2work scheme, social events and much more. Health insurance, Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Tuition reimbursement, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Life insurance, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Monthly Team Lunches, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave Salary Not disclosed Skills: Account Management Client Relationship Manag Exceeding Customer Expect Benefits: Health insurance Vacation, Paid time off Paid sick days Retirement plan and/or pension Flexible schedule Office perks
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Insurance
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Contact Detail:
WF Risk Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager - Commercial Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance products and services offered by WF Risk Group. Understanding their unique approach to risk management will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of WF Risk Group on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your negotiation skills, as this role involves placing and reporting to clients at various stages. Consider role-playing scenarios with a friend or mentor to build confidence in your ability to negotiate effectively.
✨Tip Number 4
Stay updated on industry trends and changes in commercial insurance regulations. Being knowledgeable about current events in the insurance sector will not only impress interviewers but also show that you are proactive and committed to your professional development.
We think you need these skills to ace Client Manager - Commercial Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your commercial broking experience and any specific skills related to client management in the insurance sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to build strong client relationships and your experience with various classes of insurance products. Share specific examples of how you've successfully managed client accounts or negotiated terms.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in previous roles that align with the responsibilities of a Client Manager. Highlight your attention to detail, organisational skills, and any experience with compliance regulations.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to client management, handling queries, and working within a team. Be ready to discuss your strategies for generating sales and maintaining high-quality service standards.
How to prepare for a job interview at WF Risk Group
✨Showcase Your Relationship-Building Skills
As a Client Manager, your ability to build and maintain strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and client-focused approach.
✨Demonstrate Your Technical Knowledge
Make sure you brush up on your commercial insurance knowledge, especially across various classes of products. Be ready to discuss specific policies and how they can meet clients' needs, showcasing your expertise in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle client queries. Think of scenarios where you've had to negotiate or resolve issues, and be prepared to explain your thought process and outcomes.
✨Highlight Your Organisational Skills
Since managing personal workloads and meeting deadlines is key, be ready to discuss how you stay organised. Share tools or methods you use to keep track of client records and ensure timely responses to queries.
