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- Tasks: Design and sell luxury tailor-made holidays, primarily in Australasia.
- Company: Join a leading luxury travel company with a passion for exceptional experiences.
- Benefits: Flexible working options, competitive salary, and opportunities for travel.
- Why this job: Turn your love for travel into a rewarding career while helping clients create unforgettable memories.
- Qualifications: Proven sales experience in luxury travel and excellent customer service skills.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for proven, experienced sales consultants with a passion to sell luxury and experiential holidays, primarily in the Australasia region, although you will frequently deal with worldwide clients through our three luxury brands – Wexas, The Luxury Holiday Company and Best Served Scandinavia. You will have excellent destination knowledge, either gained through living or working in Australasia, or through extensively travelling and selling the region. With a proven track record in sales, ideally gained in a luxury or tailor-made travel company, you will have high touch customer relationship skills needed to close sales and delight our clients.
Place of work: The role will be either a mix of office and home working, or full-time home working depending on experience.
How to apply: Apply via Linkedin or by email to vicky.virgo@wexas.com. No agencies, please.
Key Responsibilities/Objectives:
- Use your destination knowledge and personal insight to design and convert to sale individual tailor-made itineraries for our clients.
- Maximise every enquiry (whether phone call or email) with friendly and professional service and quickly identify good leads.
- Offer the highest levels of customer service and be prepared to ‘go the extra mile’ throughout the sales and after-sales processes to ensure a high repeat ratio.
- Use our preferred destination partners to offer high quality product and optimum return on sales and offer ancillary products as appropriate to enhance our clients’ journeys.
- Confidently interact with clients by email, phone and occasionally face-to-face to build loyal relationships and repeat business.
- Work closely with our long haul product managers so you have first class product and region knowledge as expected by our clients.
- Be a proud advocate for travelling with Wexas, The Luxury Holiday Company and Best Served Scandinavia, and be confident to guide and recommend products that will exceed our clients’ expectations.
Professional/Technical Competencies:
- A proven track record in long-haul (ideally luxury or experiential) sales.
- GDS experience, ideally Amadeus.
- Commercially aware.
- In-depth knowledge of long haul destinations.
- Ideally educated to degree level or equivalent.
Personal Competencies:
- Passion and enthusiasm for travel.
- Excellent communication and interpersonal skills, actively listening to and fulfilling clients’ needs.
- Attention to detail.
- Results orientated with personal motivation to deliver and exceed targets.
- Calm under pressure and flexible attitude to managing changes.
- Strong time management and personal organisation skills.
- Confident with clients and able to build trust and loyalty.
Luxury Tailor-made Travel Consultant – Australasia specialist employer: Wexas Travel
Contact Detail:
Wexas Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Tailor-made Travel Consultant – Australasia specialist
✨Tip Number 1
Get to know the company inside out! Research their luxury brands and understand their unique selling points. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience with Australasia and how it can benefit their clients. Use real examples to demonstrate your knowledge and passion for travel.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Luxury Tailor-made Travel Consultant – Australasia specialist
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or insights about Australasia that demonstrate your enthusiasm and knowledge. We want to see that you’re not just applying for a job, but that you genuinely care about creating amazing travel experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in luxury or tailor-made travel. Use keywords from the job description to show us you understand what we’re looking for. This will help your application stand out and show that you’re a perfect fit for our team.
Be Professional Yet Approachable: While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use a clear and concise tone, and make sure to proofread for any typos or errors. We want to see that you can communicate effectively, just like you would with our clients!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Wexas Travel
✨Know Your Destinations Inside Out
Make sure you brush up on your knowledge of Australasia and other long-haul destinations. Be ready to share personal experiences or insights that can help you connect with clients. This will show your passion for travel and your ability to create tailor-made itineraries.
✨Showcase Your Sales Skills
Prepare examples of your past sales successes, especially in luxury or experiential travel. Think about how you maximised enquiries and closed deals. Being able to articulate your sales strategies will demonstrate your capability to excel in this role.
✨Demonstrate Excellent Customer Service
Be ready to discuss how you've gone the extra mile for clients in previous roles. Share specific instances where your attention to detail and interpersonal skills led to high customer satisfaction and repeat business.
✨Practice Your Communication Style
Since you'll be interacting with clients via various channels, practice articulating your thoughts clearly and confidently. Role-play potential scenarios with a friend to ensure you're calm under pressure and can build trust quickly.