At a Glance
- Tasks: Design and sell luxury tailor-made travel itineraries for clients, focusing on Scandinavia and the Nordic region.
- Company: Join a leading luxury travel company with a passion for exceptional customer experiences.
- Benefits: Flexible working options, competitive salary, and opportunities for personal growth in the travel industry.
- Other info: Dynamic team environment with a focus on high-quality service and client satisfaction.
- Why this job: Combine your love for travel with sales to create unforgettable experiences for clients.
- Qualifications: Experience in luxury travel sales and strong knowledge of Scandinavia/Nordic destinations.
The predicted salary is between 29700 - 36300 £ per year.
Reporting To: Sales Team Leader and Head of Sales
Overall purpose of Position: We are looking for proven, experienced sales consultant with a passion to sell luxury and experiential holidays, primarily in the Scandinavia/Nordic region although you will frequently deal with worldwide clients as well through our three luxury brands - Best Served Scandinavia, The Luxury Holiday Company (TLHC) and Wexas Travel. You will have excellent destination knowledge, either gained through living or working in Scandinavia/Nordic or through extensively travelling and selling the region. With a proven track record in sales, ideally gained in a luxury or tailor made travel company, you will have high touch customer relationship skills needed to close sales and delight our clients.
Place of work: The role will be either a mix of office and home working, or full-time home working depending on experience.
Key Responsibilities/Objectives:
- Use your destination knowledge and personal insight to design and convert to sale individual tailor-made itineraries for our clients.
- Maximise every enquiry (whether phone call or email) with friendly and professional service and quickly identify good leads.
- Offer the highest levels of customer service and be prepared to ‘go the extra mile’ throughout the sales and after-sales processes to ensure a high repeat ratio.
- Use our preferred destination partners to offer high quality product and optimum return on sales and offer ancillary products as appropriate to enhance our clients’ journeys.
- Confidently interact with clients by email, phone and occasionally face-to-face to build loyal relationships and repeat business.
- Work closely with our Scandinavia product manager to gain the first-class product and regional knowledge expected by our clients.
- Be a proud advocate for travelling with Wexas, The Luxury Holiday Company and Best Served Scandinavia, and be confident to guide and recommend products that will exceed our clients’ expectations.
A proven track record in long-haul (ideally luxury or experiential) sales in Scandinavia/Nordic.
GDS experience, ideally Amadeus.
Commercially aware.
In-depth knowledge of the Scandinavia/Nordic.
Ideally educated to degree level or equivalent.
Passion and enthusiasm for travel.
Excellent communication and interpersonal skills, actively listening to and fulfilling clients’ needs.
Results orientated with personal motivation to deliver and exceed targets.
Calm under pressure and flexible attitude to managing changes.
Strong time management and personal organisation skills.
Confident with clients and able to build trust and loyalty.
Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist in London employer: Wexas Travel
Wexas Travel is an exceptional employer that offers a dynamic and flexible work environment, allowing you to thrive in a remote or hybrid setting while crafting bespoke travel experiences. With a strong emphasis on employee growth, we provide opportunities for professional development and the chance to engage with a diverse clientele passionate about wildlife and birding. Join us to be part of a collaborative culture that values creativity and expertise in the luxury travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Wexas Travel who are looking for fresh talent for roles like Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Wexas Travel and give you a leg up for your Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist role at Wexas Travel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist position at Wexas Travel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Wexas Travel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Wexas Travel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Luxury Tailor-made Travel Consultant – Scandinavia and Nordic specialist.
How to prepare for a job interview at Wexas Travel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Wexas Travel.
