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- Tasks: Design and sell luxury tailor-made travel itineraries for clients, focusing on Australasia.
- Company: Join a leading luxury travel company with a passion for exceptional customer experiences.
- Benefits: Flexible working options, competitive salary, and opportunities for travel perks.
- Why this job: Combine your love for travel with sales to create unforgettable experiences for clients.
- Qualifications: Sales experience in luxury travel and strong communication skills are essential.
- Other info: Dynamic role with opportunities for personal growth and a chance to work remotely.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for proven, experienced sales consultants with a passion to sell luxury and experiential holidays, primarily in the Australasia region, although you will frequently deal with worldwide clients through our three luxury brands – Wexas, The Luxury Holiday Company and Best Served Scandinavia.
You will have excellent destination knowledge, either gained through living or working in Australasia, or through extensively travelling and selling the region. With a proven track record in sales, ideally gained in a luxury or tailor-made travel company, you will have high touch customer relationship skills needed to close sales and delight our clients.
Place of work: The role will be either a mix of office and home working, or full-time home working depending on experience.
Key Responsibilities/Objectives:
- Use your destination knowledge and personal insight to design and convert to sale individual tailor-made itineraries for our clients.
- Maximise every enquiry (whether phone call or email) with friendly and professional service and quickly identify good leads.
- Offer the highest levels of customer service and be prepared to ‘go the extra mile’ throughout the sales and after-sales processes to ensure a high repeat ratio.
- Use our preferred destination partners to offer high quality product and optimum return on sales and offer ancillary products as appropriate to enhance our clients’ journeys.
- Confidently interact with clients by email, phone and occasionally face-to-face to build loyal relationships and repeat business.
- Work closely with our long haul product managers so you have first class product and region knowledge as expected by our clients.
- Be a proud advocate for travelling with Wexas, The Luxury Holiday Company and Best Served Scandinavia, and be confident to guide and recommend products that will exceed our clients’ expectations.
A proven track record in long-haul (ideally luxury or experiential) sales.
Qualifications:
- GDS experience, ideally Amadeus.
- Commercially aware.
- In-depth knowledge of long haul destinations.
- Ideally educated to degree level or equivalent.
- Passion and enthusiasm for travel.
- Excellent communication and interpersonal skills, actively listening to and fulfilling clients’ needs.
- Results orientated with personal motivation to deliver and exceed targets.
- Calm under pressure and flexible attitude to managing changes.
- Strong time management and personal organisation skills.
- Confident with clients and able to build trust and loyalty.
Luxury Tailor-made Travel Consultant – Australasia specialist in England employer: Wexas Travel
Contact Detail:
Wexas Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Tailor-made Travel Consultant – Australasia specialist in England
✨Tip Number 1
Get to know the company inside out! Research Wexas, The Luxury Holiday Company, and Best Served Scandinavia. Understanding their values and offerings will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend travel industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to share your travel experiences and how they relate to the role. Highlight your sales successes and how you’ve delighted clients in the past – this is your chance to shine!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Luxury Tailor-made Travel Consultant – Australasia specialist in England
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences in Australasia or any other destinations you've explored. We want to see that you’re not just applying for a job, but that you genuinely care about creating unforgettable journeys for our clients.
Tailor Your Application: Just like we tailor holidays for our clients, tailor your application to fit the role. Highlight your sales experience and customer service skills, especially in luxury travel. Make sure to mention any relevant achievements that demonstrate your ability to close sales and delight customers.
Be Professional Yet Friendly: We value a friendly approach, so make sure your application reflects that! Use a professional tone, but don’t be afraid to let your personality come through. Remember, we’re looking for someone who can build relationships with clients, so show us you can do that from the get-go.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of applications and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Wexas Travel
✨Know Your Destinations Inside Out
Make sure you brush up on your knowledge of Australasia and other long-haul destinations. Be ready to share personal experiences or insights that can help you design tailor-made itineraries. This will show your passion for travel and your ability to connect with clients.
✨Showcase Your Sales Skills
Prepare examples of your past sales successes, especially in luxury or tailor-made travel. Think about how you maximised enquiries and closed deals. Being able to articulate your sales strategies will demonstrate your capability to excel in this role.
✨Practice Your Customer Service Approach
Think about how you would go the extra mile for clients. Prepare scenarios where you provided exceptional service or resolved issues effectively. This will highlight your commitment to high-touch customer relationships, which is crucial for this position.
✨Be Ready to Build Relationships
During the interview, focus on your interpersonal skills. Be prepared to discuss how you build trust and loyalty with clients. Show that you understand the importance of maintaining strong relationships for repeat business, as this is key in the luxury travel sector.
