Wex Photo Video | London (Hybrid, 3 days per week)
We’re building our Digital Product function and looking for a Product Manager who enjoys getting under the skin of how a product really works.
This is a hands-on role at the centre of our website roadmap. You’ll work across Product, UX, CRO and Engineering, and with Commercial, Trading and Customer Service, to understand how our ecommerce platform really works, investigate customer and business problems, and turn them into clearly defined, development-ready work.
Typical problems: how delivery and collection options are presented and promised, how customers move through product pages, navigation and checkout, and how changes behave across our systems and integrations.
What you’ll be doing:
- Become the expert in our platform: customer journeys, business rules, integrations and technical dependencies.
- Investigate problems before solutions: challenge assumptions, examine the evidence and decide what’s worth solving.
- Turn opportunities into clear requirements, user stories and acceptance criteria, including edge cases and failure scenarios.
- Work with Engineering and IT on feasibility, constraints and dependencies, and explain trade-offs in plain language to non-technical colleagues.
- Partner with our CRO and UX colleagues so ideas can be tested (we run A/B tests in Optimizely) and, when they win, built properly.
- Help improve how our growing Product team works, from discovery through to delivery.
How the role fits:
You’ll work closely with our Head of Digital Product, who owns priorities and roadmap. You own getting the work understood, defined and ready for Engineering.
What we’re looking for:
- Experience in product management, technical business analysis or a similar digital product role.
- Real curiosity about how products, customers and systems work.
- Strong communication skills, and the confidence to challenge assumptions and influence people you don’t manage.
- Experience defining requirements and working closely with software engineers, ideally using Jira and Confluence.
- Enough technical understanding to discuss APIs, integrations and system dependencies without needing to design the solution yourself.
- A practical, organised approach to getting things done.
Bonus:
ecommerce experience; A/B testing; behavioural analytics tools such as FullStory or Noibu.
You don’t need to have held the title of Product Manager. We’re equally interested in technical BAs and product analysts with the mindset and ambition to grow into product management.
Applicants must have the right to work in the UK without employer visa sponsorship. Wex Photo Video is unable to provide sponsorship for this position.
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