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For Companies At a Glance
- Tasks: Manage high-value client portfolios and drive strategic account growth.
- Company: Join WEX, a leader in corporate payments, shaping the future of travel payments.
- Benefits: Enjoy a competitive salary, commission, hybrid work, and 25 days holiday.
- Why this job: Transform client relationships and drive innovation in a dynamic industry.
- Qualifications: 8+ years in account management with expertise in Travel Payments required.
- Other info: Fluency in English; additional languages are a plus. Willingness to travel across EMEA.
The predicted salary is between 43200 - 72000 £ per year.
Are you a strategic relationship builder with deep roots in the Travel Payments industry? Ready to own and grow high-value client portfolios across EMEA with a leading global payment solutions provider? Join WEX, a leader in corporate payments, as a Relationship Director – a pivotal role where your expertise will shape partnerships, drive innovation, and unlock growth opportunities for some of our most strategic clients.
Why This Relationship Director Role?
As a Relationship Director at WEX, you’ll manage a portfolio of Tier-1 and Tier-2 clients across EMEA, delivering strategic account growth and commercial success. You’ll become a trusted partner to C-level stakeholders, helping clients leverage our advanced payment technology to streamline operations and meet evolving business goals.
Key Responsibilities of the Relationship Director:
- Lead client relationships, from C-suite to operational teams.
- Build and execute 3-year strategic account plans.
- Uncover integration and optimisation opportunities within client operations.
- Deliver value-driven solutions using WEX’s cutting-edge platform.
- Collaborate cross-functionally to drive client success.
- Monitor client satisfaction and retention with a proactive approach.
What You Bring:
- Minimum 8 years’ experience in account management or relationship management.
- Proven success in delivering client growth, retention, and strategic influence.
- Solid commercial acumen, with the ability to negotiate and close deals.
- Expertise in the Travel Payments industry – this is a must-have.
- Strong analytical, communication and presentation skills.
- Experience in payments, banking, working capital or supply chain finance (B2B preferred).
- Willingness to travel across EMEA.
- Fluency in English; an additional European language is a plus.
What We Offer
- Competitive base salary, tailored to your experience.
- Lucrative commission scheme.
- 40-hour workweek, Mon–Fri (no evenings or weekends!).
- Hybrid flexibility – work from home with 1–2 days in our London or Manchester office.
- 25 days’ holiday + bank holidays + the option to buy more.
- Industry-leading pension scheme.
- Life assurance & income protection.
- Employee wellbeing programme.
- Access to a wide range of discounts and perks.
In this role, you won’t just manage relationships – you’ll transform them. By bringing fresh ideas, technical understanding, and commercial foresight, you’ll play a key part in shaping the future of payments for some of the industry’s biggest names. Ready to drive meaningful client partnerships and grow with WEX? Apply now for this Relationship Director position and start your journey with a company that values innovation, ambition, and trusted relationships.
Contact Detail:
Wex Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Director
✨Tip Number 1
Network within the Travel Payments industry. Attend relevant conferences, webinars, and events to connect with professionals who can provide insights or referrals. Building relationships in this niche can give you an edge when applying for the Relationship Director role.
✨Tip Number 2
Research WEX thoroughly. Understand their products, services, and recent developments in the payments sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 3
Prepare to discuss your strategic account management experience in detail. Be ready to share specific examples of how you've successfully managed client relationships and driven growth, particularly in the context of the Travel Payments industry.
✨Tip Number 4
Showcase your analytical skills. Be prepared to discuss how you've used data to inform decisions and improve client satisfaction in previous roles. This will highlight your ability to deliver value-driven solutions, which is crucial for the Relationship Director position.
We think you need these skills to ace Relationship Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and the Travel Payments industry. Use specific examples of how you've driven client growth and retention to demonstrate your suitability for the Relationship Director role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for building strategic relationships and your understanding of the payments landscape. Mention your ability to work with C-level stakeholders and how you can contribute to WEX's goals.
Highlight Relevant Skills: Emphasise your analytical, communication, and presentation skills in your application. Provide concrete examples of how these skills have helped you negotiate deals or improve client satisfaction in previous roles.
Showcase Your Industry Knowledge: Demonstrate your expertise in the Travel Payments industry by discussing current trends or challenges in your application. This will show that you are not only qualified but also genuinely interested in the field.
How to prepare for a job interview at Wex Europe
✨Showcase Your Industry Knowledge
Make sure to demonstrate your deep understanding of the Travel Payments industry during the interview. Be prepared to discuss current trends, challenges, and innovations that are shaping the sector, as this will show your potential employer that you are not only knowledgeable but also passionate about the field.
✨Prepare for C-Level Conversations
Since you'll be dealing with C-suite stakeholders, practice articulating your ideas clearly and confidently. Prepare examples of how you've successfully managed relationships at a high level in the past, focusing on your strategic influence and ability to drive client success.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you would build and execute a 3-year strategic account plan for a client. Think about how you can uncover integration and optimisation opportunities within their operations, and be prepared to share specific strategies or solutions you would propose.
✨Highlight Your Negotiation Skills
Negotiation is key in this role, so come equipped with examples of successful deals you've closed in the past. Discuss your approach to negotiations, how you handle objections, and any techniques you use to ensure a win-win outcome for both parties.
