Strategic Account Manager – Retention & Growth (UK)
Strategic Account Manager – Retention & Growth (UK)

Strategic Account Manager – Retention & Growth (UK)

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer relationships and enhance member satisfaction while leading account renewals.
  • Company: A leading flexible workspace provider with a global community atmosphere.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Empower members and thrive in a collaborative, innovative setting.
  • Qualifications: Over 4 years of experience in sales or account management, preferably in SaaS.
  • Other info: Join a vibrant team focused on retention and growth.

The predicted salary is between 43200 - 72000 £ per year.

A leading flexible workspace provider is looking for an Account Manager in London. In this role, you'll manage customer relationships, enhance member satisfaction, and lead account renewals.

The ideal candidate has over 4 years of relevant experience, particularly in sales or account management within a SaaS environment. You'll collaborate with teams to ensure clients' needs are met and drive retention efforts.

Join us to empower members and thrive in a global community atmosphere.

Strategic Account Manager – Retention & Growth (UK) employer: WeWork

As a leading flexible workspace provider, we pride ourselves on fostering a dynamic and inclusive work culture in London that prioritises employee growth and satisfaction. Our team members benefit from comprehensive training programmes, opportunities for career advancement, and a supportive environment that encourages collaboration and innovation. Join us to be part of a global community where your contributions truly matter and make a difference in enhancing member experiences.
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Contact Detail:

WeWork Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Account Manager – Retention & Growth (UK)

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Strategic Account Manager role. Personal referrals can give you a leg up and help you stand out from the crowd.

Tip Number 2

Prepare for those interviews! Research the company and its culture, especially how they handle customer relationships. We want you to show that you’re not just a fit for the role, but also for their community vibe.

Tip Number 3

Showcase your success stories! Be ready to discuss specific examples of how you've driven retention and growth in previous roles. Numbers speak volumes, so bring data to back up your achievements.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Strategic Account Manager – Retention & Growth (UK)

Customer Relationship Management
Member Satisfaction Enhancement
Account Renewal Management
Sales Experience
Account Management
SaaS Knowledge
Collaboration Skills
Retention Strategy Development
Communication Skills
Problem-Solving Skills
Teamwork
Client Needs Assessment
Adaptability
Empowerment of Members

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in sales or account management, especially within a SaaS environment. We want to see how your skills align with the role of Strategic Account Manager – Retention & Growth.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing member satisfaction and how you can contribute to our global community atmosphere. Let us know what makes you the perfect fit!

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive retention efforts. We love numbers, so if you’ve improved customer satisfaction scores or increased renewals, shout about it!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at WeWork

Know Your SaaS Inside Out

Make sure you understand the SaaS landscape, especially how it relates to account management and customer retention. Brush up on key metrics and trends in the industry, as this will show your potential employer that you're not just familiar with the role but also passionate about it.

Showcase Your Relationship-Building Skills

Prepare examples of how you've successfully managed customer relationships in the past. Think about specific situations where you enhanced member satisfaction or led account renewals. This will help demonstrate your ability to connect with clients and drive retention efforts.

Collaborate Like a Pro

Since the role involves working with various teams, be ready to discuss how you've collaborated in previous roles. Share stories that highlight your teamwork skills and how you ensured clients' needs were met through effective communication and collaboration.

Embrace the Global Community Vibe

Research the company culture and values, especially their focus on community. Be prepared to talk about how you can contribute to this atmosphere and empower members. Showing that you align with their mission will set you apart from other candidates.

Strategic Account Manager – Retention & Growth (UK)
WeWork
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  • Strategic Account Manager – Retention & Growth (UK)

    Full-Time
    43200 - 72000 £ / year (est.)
  • W

    WeWork

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