Member Experience Concierge
Member Experience Concierge

Member Experience Concierge

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with members and guests while managing front desk operations.
  • Company: Flexible workspace solutions provider in Greater London with a welcoming culture.
  • Benefits: Full-time position in an inclusive workplace with growth opportunities.
  • Why this job: Be the face of hospitality and create memorable experiences for others.
  • Qualifications: Strong interpersonal skills and some customer service experience.
  • Other info: Join a dynamic team in a vibrant work environment.

The predicted salary is between 28800 - 43200 £ per year.

A flexible workspace solutions provider in Greater London is seeking a Front Desk Associate to be the face of their hospitality team. This entry-level role involves engaging with members and guests, managing front desk operations, and providing a welcoming environment.

Ideal candidates should have interpersonal skills and some experience in customer service. Full-time position with an inclusive workplace culture.

Member Experience Concierge employer: WeWork

As a leading flexible workspace solutions provider in Greater London, we pride ourselves on fostering an inclusive and dynamic workplace culture that values every team member. Our Member Experience Concierge role offers not only competitive benefits and opportunities for professional growth but also the chance to be part of a vibrant community where your contributions directly enhance the member experience. Join us to thrive in a supportive environment that champions collaboration and personal development.
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Contact Detail:

WeWork Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Member Experience Concierge

✨Tip Number 1

Make sure to showcase your interpersonal skills during interviews. We want to see how you engage with people, so practice your small talk and be ready to share examples of great customer service experiences you've had.

✨Tip Number 2

Research the company culture before your interview. We love candidates who understand our values and can fit into our inclusive workplace. Check out our website for insights and recent updates!

✨Tip Number 3

Dress the part! As a Front Desk Associate, you'll be the first impression for our members and guests. We recommend smart-casual attire that reflects professionalism while still being approachable.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. We appreciate candidates who take that extra step to connect with us.

We think you need these skills to ace Member Experience Concierge

Interpersonal Skills
Customer Service Experience
Front Desk Operations
Hospitality Skills
Engagement Skills
Welcoming Attitude
Communication Skills
Teamwork

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.

Tailor Your Application: Make sure to customise your application for the Member Experience Concierge role. Highlight any relevant customer service experience and interpersonal skills that align with what we’re looking for. It shows us you’ve done your homework!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff – we want to know what makes you a great fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at WeWork

✨Know the Company

Before your interview, take some time to research the flexible workspace solutions provider. Understand their values, mission, and what sets them apart in Greater London. This will help you tailor your answers and show that you're genuinely interested in being part of their hospitality team.

✨Showcase Your Interpersonal Skills

As a Member Experience Concierge, your ability to engage with members and guests is crucial. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. This will demonstrate your customer service skills and your readiness to create a welcoming environment.

✨Practice Common Interview Questions

Think about the types of questions you might be asked, such as how you would handle a difficult guest or what makes a great front desk associate. Practising your responses can help you feel more confident and articulate during the actual interview.

✨Dress the Part

First impressions matter, especially in a hospitality role. Choose an outfit that reflects professionalism while also being comfortable. A smart appearance will show that you take the opportunity seriously and are ready to represent the company well.

Member Experience Concierge
WeWork
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  • Member Experience Concierge

    Full-Time
    28800 - 43200 £ / year (est.)
  • W

    WeWork

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