Lead, Business Operations in London
Lead, Business Operations

Lead, Business Operations in London

London Full-Time 60000 - 80000 £ / year (est.) No home office possible
WeWork

At a Glance

  • Tasks: Support senior leadership and optimise business operations across various functions.
  • Company: Join WeWork, a leader in flexible workspace solutions with a global community.
  • Benefits: Dynamic work environment, career growth, and a supportive community.
  • Other info: Collaborative culture that celebrates unique perspectives and encourages creativity.
  • Why this job: Be part of a team that empowers the future of work and drives innovation.
  • Qualifications: Strong problem-solving skills, attention to detail, and excellent communication abilities.

The predicted salary is between 60000 - 80000 £ per year.

About Us

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About the Role

The role of the Business Operations Lead is to provide executive support to the Company’s General Counsel and International President, both based in London, and their respective teams whilst optimizing business operations in a variety of functional areas. In this role you will act as a trusted liaison and maximize Leadership's efficiency by managing their time, communication and logistical needs with high levels of discretion and foresight.

Responsibilities:

  • Executive Support:
    • Serve as a point of contact between Leadership and internal/external stakeholders
    • Organize and manage complex calendars and conflicting priorities across multiple time zones
    • Assist with travel arrangements and monthly expense reporting
    • Coordinate meeting preparation and compile and distribute thorough meeting notes with clear action items and owners
    • Prepare and distribute reports and presentations and provide administrative support for all meetings
    • Create and maintain organizational charts across functions including new joiners, leavers and functional reorganizations
    • Support new joiners and onboarding/offboarding process
    • Communicate with internal and external contacts to ensure that all tasks are being executed in a timely manner and to Leadership's standards
    • Obtain signatures on legal documentation, and assist with posting of legal documentation
    • Assist with company board meetings as needed, including scheduling and collating of board materials
    • Schedule and drive the listening circles and support and drive engagement survey outcomes and action plans
    • Compose and lead team communications for Leadership, manage communication channels, plan regional and functional connection moments, and coordinate All Hands preparation including agenda, deck, and recognition
    • Plan senior leadership or cross functional visits to the market
    • Assist in managing Leadership T&E budget
  • Business Operations:
    • Collaborate with functional leaders and cross-functional teams on ad hoc projects including change management initiatives
    • Oversee company-level reporting, qualitative and quantitative mechanisms to facilitate actionable processes and solutions
    • Lead execution of high priority strategic initiatives and projects for Leadership and the business
    • Engage with teams to provide specific operational projects for GM portfolio and program-level leadership support when needed
    • Manage cross-functional projects or initiatives; bring together important stakeholders and help drive decisions
    • Develop and manage substantive training opportunities for the wider teams

About You:

  • Work tactically, quickly and efficiently to support senior leadership whilst being adaptable to fast changing needs and priorities
  • A proven problem solver and able to make creative, forward-looking decisions
  • Demonstrate strong attention to detail and accuracy and ability to exercise discretion
  • Excellent Microsoft Excel and PowerPoint skills (as well as Google Sheets and Google Slides)
  • Excellent project management skills
  • Excellent communication skills (written and verbal) and ability to manage complex projects with many cross-functional stakeholders
  • Ability to work with executives and senior stakeholders

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

Lead, Business Operations in London employer: WeWork

At WeWork, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Located in the heart of London, our team enjoys flexible workspace solutions and numerous opportunities for professional growth, all while being part of a global community that values diverse perspectives. Join us to empower the future of work and thrive in an environment where your contributions are recognised and celebrated.
WeWork

Contact Detail:

WeWork Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead, Business Operations in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at WeWork on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching WeWork's culture and values. Show us how your skills align with our mission to empower businesses. Tailor your answers to reflect our community-driven approach!

✨Tip Number 3

Practice your communication skills! As a Business Operations Lead, you'll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and get comfortable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the WeWork community.

We think you need these skills to ace Lead, Business Operations in London

Executive Support
Calendar Management
Travel Coordination
Meeting Preparation
Report and Presentation Preparation
Onboarding/Offboarding Process Management
Communication Skills
Budget Management
Project Management
Change Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Google Sheets
Google Slides

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Lead, Business Operations role. Highlight your experience in executive support and project management, as these are key aspects of the job. We want to see how your skills align with our mission at WeWork!

Showcase Your Communication Skills: Since this role involves a lot of communication with stakeholders, it's essential to demonstrate your written and verbal communication skills. Use clear and concise language in your application to reflect your ability to manage complex projects effectively.

Highlight Problem-Solving Abilities: We love a good problem solver! In your application, share examples of how you've tackled challenges in previous roles. This will show us that you can think on your feet and adapt to fast-changing needs, which is crucial for this position.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our WeWork community!

How to prepare for a job interview at WeWork

✨Know the Company Inside Out

Before your interview, make sure you understand WeWork's mission and values. Familiarise yourself with their flexible workspace solutions and how they empower businesses globally. This knowledge will help you connect your skills to their goals during the conversation.

✨Showcase Your Organisational Skills

As a Business Operations Lead, you'll need to manage complex calendars and priorities. Prepare examples of how you've successfully organised projects or managed time effectively in previous roles. Highlight your attention to detail and ability to juggle multiple tasks.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and adaptability. Think of specific situations where you've had to make quick decisions or handle unexpected changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Be ready to discuss how you've managed communications with various stakeholders in the past. Practice articulating your thoughts clearly and concisely, as this will reflect your ability to support senior leadership effectively.

Lead, Business Operations in London
WeWork
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>