Account Manager - Retention & Growth (SaaS)
Account Manager - Retention & Growth (SaaS)

Account Manager - Retention & Growth (SaaS)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer experiences and drive renewals in a dynamic SaaS environment.
  • Company: Global workspace solutions company with a focus on innovation and growth.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional development.
  • Why this job: Empower businesses while being part of an inspiring community dedicated to success.
  • Qualifications: Over 4 years in sales or account management, with proven retention success.
  • Other info: Join a high-growth team that values strategic problem-solving and collaboration.

The predicted salary is between 36000 - 60000 £ per year.

A global workspace solutions company is seeking an experienced Account Manager in Greater London. The role involves managing customer experiences and renewals.

Candidates should have over 4 years in sales or account management, preferably in a high-growth SaaS environment. Proven retention success and a strategic problem-solving mindset are key.

Join us to empower businesses and be part of an inspiring community focused on innovation and growth.

Account Manager - Retention & Growth (SaaS) employer: WeWork

Join a dynamic global workspace solutions company in Greater London, where we prioritise employee growth and innovation. Our collaborative work culture fosters creativity and strategic thinking, offering exceptional benefits and opportunities for professional development. As an Account Manager, you'll play a pivotal role in enhancing customer experiences while being part of a supportive community dedicated to empowering businesses.
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Contact Detail:

WeWork Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Retention & Growth (SaaS)

✨Tip Number 1

Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the company’s culture and values, especially around customer experience and retention. We want to show that you’re not just a fit for the role, but also for the team.

✨Tip Number 3

Showcase your success stories! Be ready to discuss specific examples of how you've driven retention and growth in previous roles. Numbers speak volumes, so bring those metrics to the table!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Account Manager - Retention & Growth (SaaS)

Account Management
Customer Experience Management
Sales Skills
Retention Strategies
Problem-Solving Mindset
SaaS Knowledge
Strategic Thinking
Communication Skills
Relationship Building
Growth Strategies
Analytical Skills
Negotiation Skills
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in sales or account management, especially in a SaaS environment. We want to see how you've driven retention and growth in your previous roles!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of your strategic problem-solving skills and how you've successfully managed customer experiences. Let us know why you're excited about joining our team!

Showcase Your Achievements: Quantify your successes! Use numbers to demonstrate your impact in previous roles, like percentage increases in retention rates or revenue growth. We love seeing concrete results that back up your claims.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!

How to prepare for a job interview at WeWork

✨Know Your SaaS Inside Out

Make sure you understand the company's products and services thoroughly. Research their features, benefits, and how they stand out in the market. This will help you demonstrate your knowledge during the interview and show that you're genuinely interested in the role.

✨Showcase Your Retention Success

Prepare specific examples of how you've successfully retained clients in previous roles. Use metrics to quantify your success, like percentage increases in renewals or customer satisfaction scores. This will highlight your experience and strategic problem-solving skills.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's growth strategies and customer engagement practices. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.

✨Demonstrate Your Problem-Solving Skills

Be ready to discuss challenges you've faced in account management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your strategic mindset and ability to think on your feet.

Account Manager - Retention & Growth (SaaS)
WeWork

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