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- Tasks: Supervise site operations and engage with residents to ensure smooth project delivery.
- Company: Well-established building contractor in the North West.
- Benefits: Competitive salary, car allowance, and opportunities for community engagement.
- Why this job: Combine site management with resident interaction for a fulfilling role.
- Qualifications: Experience in social housing refurbishments and strong communication skills.
- Other info: Ideal for those who enjoy operational responsibility and making a positive impact.
The predicted salary is between 29000 - 35000 £ per year.
Westwood Construction are looking for an experienced Resident Liaison Officer / Assistant Site Manager to join a well-established building contractor in the North West.
Start Date: April 13th
Pay: £35,000-£40,000 per annum + 3k car allowance
You will be required to support delivery on site while acting as the key point of contact for residents throughout the works programme. This is a dual role combining site supervision with resident engagement — ideal for someone who enjoys both operational responsibility and working closely with people.
As Assistant Site Manager, you will:
- Supervise assigned workstreams on site
- Promote and enforce a strong health & safety culture
- Monitor quality control and productivity across your area
- Support the Site Manager with planning, scheduling and resource management
- Liaise with client representatives where required
- Address programme issues, delays or operational challenges
- Support investigations where required (H&S or disciplinary)
- Help drive a positive, collaborative team culture
As Resident Liaison Officer, you will:
- Act as the main point of contact for tenants during works
- Arrange and attend resident consultations and open days
- Provide pre-start communication (letters, calls, visits)
- Manage appointments between tenants and trades
- Identify and support vulnerable residents
- Address concerns and resolve issues during delivery
- Support aftercare and resident satisfaction
- Assist with community engagement initiatives and event
Requirements:
- SMSTS
- Driving License
- Experience within occupied social housing refurbishments
- Strong communication and interpersonal skills
- Confident dealing with residents, clients and site teams
- Empathetic and customer-focused
- IT literate
Please apply if you meet the above requirements.
Resident Liaison Officer / Assistant Site Manager in Warrington employer: Westwood Recruitment
Contact Detail:
Westwood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer / Assistant Site Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction industry and let them know you're on the hunt for a Resident Liaison Officer or Assistant Site Manager role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Get social! Follow companies like Westwood Construction on LinkedIn and engage with their posts. This not only shows your interest but also helps you stay updated on their latest projects and job opportunities.
✨Tip Number 3
Prepare for interviews by brushing up on your communication skills. As a Resident Liaison Officer, you'll need to be confident and empathetic when dealing with residents. Practice common interview questions and think about how you can showcase your interpersonal skills.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team at StudySmarter.
We think you need these skills to ace Resident Liaison Officer / Assistant Site Manager in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in both site management and resident engagement. We want to see how your skills match the dual role of Resident Liaison Officer and Assistant Site Manager.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, focusing on your communication skills and experience with social housing refurbishments. We love a personal touch!
Showcase Relevant Experience: When detailing your work history, emphasise any roles where you’ve supervised teams or engaged with residents. We’re looking for examples that demonstrate your ability to handle operational challenges and foster a positive team culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Westwood Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer / Assistant Site Manager. Familiarise yourself with the key tasks like supervising workstreams and engaging with residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with residents and site teams, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully resolved issues or engaged with people effectively. This will highlight your ability to handle the interpersonal aspects of the job.
✨Prepare for Health & Safety Questions
Given the emphasis on health and safety in the job description, brush up on relevant regulations and best practices. Be ready to discuss how you would promote a strong health and safety culture on site. This shows that you take safety seriously and are proactive about it.
✨Bring Your Empathy to the Forefront
As a Resident Liaison Officer, empathy is key. Prepare to share experiences where you've supported vulnerable residents or addressed concerns effectively. This will demonstrate your customer-focused approach and your ability to build positive relationships with tenants.