At a Glance
- Tasks: Maximise covers and drive revenue while leading the reservations team.
- Company: Join one of London's most exciting hospitality groups.
- Benefits: Competitive salary with opportunities for personal and professional growth.
- Other info: Fast-paced environment with a focus on guest satisfaction and business performance.
- Why this job: Be part of a dynamic team that shapes guest experiences in premium hospitality.
- Qualifications: Experience in reservations management and knowledge of OpenTable systems.
The predicted salary is between 48000 - 48000 £ per year.
Westwood Hospitality are on the lookout for a Reservations Manager for one of London's most exciting hospitality groups. As Reservations Manager, you will play a key role in maximising covers, driving revenue, and ensuring every guest interaction reflects the standards and personality of our brands. You will oversee all reservation activity, optimise booking performance, manage guest communications, and lead the reservations team to deliver a seamless experience from first contact through to arrival.
You will work closely with General Managers, Operations, Marketing and Revenue teams to maximise occupancy, manage guest demand, and support business performance.
Requirements:
- Previous experience as a Reservations Manager or Senior Reservations Executive within premium hospitality
- Strong knowledge of the OpenTable reservations systems and booking platforms
- Commercial awareness and understanding of revenue optimisation
- Ability to work in a fast-paced, multi-site environment
- Passion for hospitality and guest experience
This is an amazing opportunity to join a leading hospitality brand, with plenty of personal and professional growth and development opportunities. Apply now!
(Applicants must have the right to live and work in the UK.)
Reservations Manager in Slough employer: Westwood Recruitment
Westwood Hospitality is an exceptional employer, offering a vibrant work culture that prioritises personal and professional growth within one of London's most dynamic hospitality groups. As a Reservations Manager, you will benefit from a supportive team environment, competitive salary, and the opportunity to enhance your skills while contributing to a brand known for its commitment to guest experience and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Westwood Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Westwood Recruitment
Don't be shy about reaching out to Westwood Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reservations Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Westwood Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Westwood Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
