Telesales Representative

Job Title: Telesales Representative Location: Manchester Salary: £26,000 + Uncapped Commission Position Type: Full-Time, in office About Us: Our client is a fast-growing provider of employee benefits solutions, offering an all-in-one platform that gives employees access to discounts, wellbeing support, financial advice, and personal development tools. With a focus on improving workplace satisfaction and retention, their platform is already used by businesses across the UK. As they expand their operations, they are looking for a motivated and enthusiastic Telesales Representative to engage directly with employees of their client companies, ensuring they get maximum value from the benefits platform. Job Description: Are you a confident communicator who enjoys engaging with people and helping them get the most out of services? In this role, you won\’t be cold-calling new prospects—instead, you’ll be reaching out to employees of companies already partnered with our client. Your mission will be to promote awareness of the platform, guide users through its key benefits, and drive engagement by encouraging sign-ups, app downloads, and usage of available perks. Key Responsibilities: * Make outbound calls to employees of client businesses to introduce and explain the benefits platform. * Promote and drive sign-ups for insurance benefits available through the app. * Encourage sign-ups, logins, app downloads, and engagement with platform features. * Answer questions about how to access discounts, wellbeing services, or other perks. * Help users understand the full value of the service and how to use it regularly. * Maintain detailed records of calls and outcomes using CRM software. * Work to individual and team targets around engagement and conversion rates. * Collaborate with the wider team to continuously improve user onboarding and engagement processes. Qualifications: * Previous experience in telesales, customer service, or outbound calling is ideal. * Experience in the insurance industry—particularly in medical or life insurance—is highly desirable, as this background aligns well with the health and wellbeing aspects of the platform. * Clear and friendly communication style with a positive, helpful attitude. * Comfortable working towards targets related to user engagement and satisfaction. * Tech-savvy and confident explaining digital platforms or mobile apps. * Highly organised with strong attention to detail. * Energetic, proactive, and eager to contribute to a growing company’s success. What They Offer: * Base salary of £26,000 with an uncapped commission structure. * A role that focuses on warm calls and user engagement—not cold sales. * Full training on the platform and its features. * A friendly, collaborative working environment. * The opportunity to make a genuine impact on how people experience workplace benefits. Ready to join a company making a difference in employee wellbeing? Click Apply now and start your journey today. Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential