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- Tasks: Lead daily operations in a vibrant coffee and events space.
- Company: Join a fast-growing, creative hospitality brand in Manchester.
- Benefits: Enjoy a competitive salary, tips, bonuses, and structured pay increases.
- Why this job: Be part of an exciting environment where you can inspire teams and create unforgettable experiences.
- Qualifications: A passion for coffee and exceptional customer service is essential.
- Other info: This role offers real growth opportunities and the chance to shape the company's future.
The predicted salary is between 20400 - 40800 £ per year.
Are you a natural leader with a love for exceptional coffee, inspiring teams, and delivering unforgettable experiences? We’re on the lookout for a General Manager to lead the charge at one of Manchester’s most exciting and fast-growing hospitality businesses.
As General Manager, you’ll oversee our vibrant coffee and events space, driving day-to-day operations with energy, style, and a laser-focus on service and quality. From the morning coffee rush to curated private events, you’ll be the driving force behind a thriving, customer-focused environment.
- Driving sales and hitting targets (with pay increases and bonus incentives!)
- Managing bookings, private hires, and creative event concepts
- 34,000 base salary + tips + performance bonuses
- Structured pay increases linked to sales growth
- Work in a creative, fast-paced, supportive environment
- Real opportunity to grow with the company and influence its future
Obsessed with great coffee and customer service.
General Manager - Food Brand employer: Westwood Recruitment Solutions Ltd
Contact Detail:
Westwood Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Food Brand
✨Tip Number 1
Familiarise yourself with the coffee culture in Manchester. Visit local coffee shops and events to understand what makes them successful. This knowledge will help you demonstrate your passion for coffee during interviews.
✨Tip Number 2
Network within the hospitality industry by attending events or joining relevant groups on social media. Building connections can lead to valuable insights and potential referrals for the General Manager position.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully managed teams in high-pressure environments. Prepare specific stories that highlight your ability to inspire and motivate others.
✨Tip Number 4
Research the company’s values and mission. Be ready to discuss how your personal values align with theirs, especially regarding customer service and creativity, which are crucial for this role.
We think you need these skills to ace General Manager - Food Brand
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in the hospitality sector, particularly in coffee and events management. Use specific examples that demonstrate your ability to drive sales and manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and exceptional customer service. Share your vision for how you would enhance the coffee and events space, and mention any relevant achievements that showcase your skills.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed operations, drove sales, or led teams. Highlight any creative event concepts you've developed and how they contributed to customer satisfaction and business growth.
Prepare for Potential Questions: Anticipate questions related to your leadership style, how you handle busy periods, and your approach to customer service. Be ready to discuss specific scenarios where you successfully managed challenges in a fast-paced environment.
How to prepare for a job interview at Westwood Recruitment Solutions Ltd
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your experiences with different coffee types and how you believe exceptional coffee can enhance customer experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to inspire and motivate staff, especially in a fast-paced environment like hospitality.
✨Discuss Event Management Experience
Be ready to talk about your experience with managing events. Discuss specific events you've organised, focusing on your creativity and how you ensured they were memorable for guests.
✨Focus on Customer Service Excellence
Emphasise your commitment to outstanding customer service. Share anecdotes that showcase how you've gone above and beyond to ensure customer satisfaction in previous roles.
